Digital Experience Specialist

About Us

Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

As a Digital Experience Specialist at Sophos, you will be responsible for collaborating with product marketing, field marketing, campaigns, and web marketing teams to optimize processes and enhance the digital experience. Your role requires a solid understanding of all aspects of the web, including Sophos’ UX/UI design system, search optimization, lead generation, WCAG accessibility standards, and performance measurement. Reporting to the Digital Experience Lead, this position demands strong communication skills, effective stakeholder management, and proficiency with enterprise content management systems.

Shift Time: 12 PM - 9PM (IST)

What you will do

• Works within the product marketing, content, and campaign teams to support web experience that drives awareness, engagement, conversion, and purchase across the site. 
• Works across web marketing team to bring in expertise as needed, including: UX design, content strategy and editorial review, SEO, accessibility compliance, measurement, and lead generation (campaigns, gated content, personalization) 
• Lead and prioritize web publisher tasks to create and update pages. 
• Prioritization and communication of all activities and priorities.
• Ensures that content is structured and well optimized for performance and adheres to SEO best practices 
• Work with cross-functional digital and field teams (social media, blogs, events) to support SEO, global campaigns, and the buyer journey. 
• Works closely with launch lead to support web components for product launches 
• Solid, broad knowledge of all digital elements 
• Supports Quarterly Insights back to the business 

What you will bring

• Bachelor's degree in marketing, Advertising, Business, or related field. 
• 5+ years of progressive experience in digital experience roles 
• Fluent in English, both written and verbal 
• Experience in analytics tools (Google Analytics, Adobe Analytics)
• Proven track record of stakeholder management, communicating and contributing to digital experience processes (Product launches, events, SEO) 
• Strong leadership and collaboration skills to manage relationships effectively. 
• Strong project management skills with the ability to effectively organize, prioritize, and manage multiple digital initiatives.

#LI-Remote

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge 

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact [email protected].