Digital QA Analyst

About us:

As a Fortune 50 company with more than 350,000 team members worldwide,
Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of
everyday life. Caring for our communities is woven into who we are, and we invest
in the places we collectively live, work and play. We prioritize relationships, fuel
and develop talent by creating growth opportunities, and succeed as one Target
team. At our core, our purpose is ingrained in who we are, what we value, and how
we work. It’s how we care, grow, and win together.
Right along with Target’s distinctive retail brand, we are constantly improving and
innovating our digital shopping experience. Are you ready to excel in the fast-
changing retail environment? Are you a customer service enthusiast who’s curious
about the guest and can see the shopping journey through their eyes? Then you’ll
have success on the Digital team, whose goal is to offer guests a seamless online
shopping experience across our platforms—including Target.com and the store
network’s fulfillment capabilities. Here, you’ll collaborate to create and implement
digital strategies that enrich the online experience through the right mix of
personalization, simplicity and intuitiveness. Your ideas will support Target in
complementing the beloved in-store shopping interaction with a convenient,
reliable and instantly gratifying digital experience.
As a Digital QA Analyst you will have an opportunity to help all guests to find the
right digital products and services that bring them JOY. You will have ownership to
bring value through accuracy, consistency and functionality of digital content
across Target web, app and other channels. As part of Quality Assurance team, you
will be responsible for validating creative content, track, report and fix issues from
guest perspective, across multiple web browsers, operating systems and devices
(Mobile, Tablet, Desktop). An ideal candidate should be comfortable working in a
creative, fast-paced environment, focused on interpreting the creative strategy
and direction.

About this role:
Cross functional collaboration: Fosters strong stakeholder relationships
across Creative, Producer and Project management teams.
Retail digital acumen: Understands final creative experience, brand
guidelines / style guides.
Testing: Executes Category routes validations, Site refresh validations, Live
Site validations, Promotion validations, functional validations, Site
placement launch validations.
Data extraction and reporting: Owns issue log data, handles basic SQL
queries to extract periodic data for reporting.
Problem solving: Data analysis, critical thinking, performs RCA and drives
corrective and preventive actions.
Participates in War rooms and holds feedback sessions with stakeholders.
Leverages QA expertise to uplift Site experience.

About you:
Graduation in Engineering / equivalent with relevant experience
2+ years of E-commerce experience in Digital creative content Quality
assurance
Expertise in validating creative pages / components across mobile, tablet
and desktop
Experience in working on creative issues / bug tracking tools (JIRA, BugZilla
or equivalent)
Eye for details, experience in RCA and knowledge in structured problem
solving
Exceptional communication skills
Flexible to work in different time zones / weekend roasters.
Adapt to new business requirements and changes.
Good to have basic process automation skills, to enable process efficiency
gains