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Mastercard

Director, Business Development

Posted 3 Days Ago
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Mumbai, Maharashtra
Senior level
Mumbai, Maharashtra
Senior level
The Director of Business Development at Mastercard is responsible for managing relationships with key customers, enhancing profitability through strategic account management, and leading initiatives for product development and market assessments. The role requires collaboration with cross-functional teams and a focus on revenue growth and customer satisfaction.
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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Business Development

Overview
• This position (Director- Business Development/Acct Management) is part of the South Asia Business Development organization
• This role will manage all aspects of the MasterCard relationship with assigned customers in the assigned geography.
• The incumbent will be required to partner with customer & MasterCard cross functional teams to create and implement impactful payments programs that maximize segment penetration & drive MasterCard and bank revenues.
• You may be the right candidate if you’re a self-motivated, strong on initiative, commercially pragmatic business developer with strong relationship management and influencing skills.
Role
• Maintain primary responsibility for managing the relationship and profitability of target customers.
• Be responsible for all account management/business development activities for customer set.
• Design and execute strategic/tactical plans to enhance customer and MasterCard profitability.
• Develop strong working relationships with key influencers at customer banks and with MasterCard support teams.
• Work with MasterCard cross functional teams to identify new segment and product opportunities and develop bespoke propositions to maximize segment penetration.
• Leverage all MasterCard brand sponsorship properties, product/services to deliver exceptional customer value.
• Responsible for all administrative and operational issues for the target customer set.
• Manage & develop new and existing products; programs and services, as required.
• Perform market research and opportunity assessments on new concepts and ideas. Assess the viability of new products in support of market strategy.
• Recommends market strategy including pricing; introduction to market; profit planning; expense budgets; etc.
• Take Ownership on any customer issue that requires engagement with Operations and Technology, Customer / Product Delivery, Franchise, etc.
• Signup new Customers for MasterCard in the assigned geography
All about You
• Significant experience in Business Development in the Payments/BFSI domain required.
• B2B customer management experience will be advantage.
• Track record of performance on revenue and share growth
• Strong impact and influencing, negotiation skills
• Ability to thrive in an individual contributor role

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.




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