Director, Product Management

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Director Product Management are the leaders of product offerings and the key drivers of product line success and adoption by our partners. They drive the vision & strategy of the product line and its delivery and execution across the organization. We are launching exciting and innovative products in the payment space.

Director Product Management , Global processing will be part of a team responsible for defining a comprehensive strategy to expand its payments processing footprint globally. They will be responsible for interfacing with processing partners, acquirers, international and domestic schemes to define the integration strategy for addressing international and domestic processing regulations globally.

Director Product Management will work closely with product development organization in delivering requirements, tracking execution and commercializing payments products. They have direct P&L responsibility and any initiatives developed for that gateway by performing a cost and ROI analysis.

Specific Responsibilities will also include:

• Build, Maintain, communicate, and execute against a prioritized product roadmap for an integrated payment processing strategy for Visa Acceptance Solutions.

• In-depth knowledge of payments environments of International and Domestic card brands/ Issuers/ processors / Acquirers/ PayFac models is a necessity.

• Understanding of mandates and compliance and prior knowledge and experience in digesting and interpreting Brands technical letters to anticipate future changes or steps we need to take to keep compliant.

• Knowledge and experience in understanding Processor specs and implementing solutions with emphasis on Major card and domestic schemes.

• Experienced in creating/developing and setting up boarding, commercialization of new features on existing platforms.

• Interface with key processing clients, identifying and recommending the right partners.

• Produce detailed product and functional requirements that will drive product development, testing and deployment.

• Provide analytical insight and assistance to Sales with strategies to drive merchant revenues and transaction growth.

• Evangelize Visa Acceptance Solutions processing capabilities and work closely with partners, empower cross-functional teams, drive product market launches and merchant acquisition.

• Experience in dealing and addressing groups or merchants in contentious discussions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
10+ or more years of relevant work experience with a Bachelor’s Degree or at least 8+ years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 4+ years of work experience with a PhD
Preferred Qualifications
12 or more years of relevant work experience with a Bachelor’s Degree or 10 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 5 or more years of experience with a PhD
Other Qualifications
• 10+ years of experience required with 5+ years proven in Payments.
• Demonstrated experience in card processing and establishing connections to International and Domestic brands , payment processors.
• Demonstrated experience, skills in building solutions to address Domestic schme and routing regulations.
• Applicable Knowledge and experience of EMV, P2PE, understanding of POS hardware connectivity to payment schemes and gateways.
• Strong understanding of merchant needs in an omni-channel environment.
• Ability to identify, document and prioritize use cases and product functionality requirements for the execution of a cohesive product offering
• Proven record of designing and delivering solutions in partnership with external partners, sales, business development, technology and support teams for successful end to end product launch
• Exceptional written and oral communication skills, exceptional interpersonal skills and the proven ability to influence and communicate effectively across regional and functional lines
• Ability to work independently within a complex and often ambiguous environment, to drive fact-based recommendations to stakeholders and to juggle multiple initiatives at once
• Solid interpersonal skills with a high level of self-motivation and initiative. Experience and Knowledge working with cross functional teams that do not report to you, sharing same goals in delivery of the outcome.
• Demonstrated ability to work with large, cross functional (e.g., product, business development, sales, strategy, marketing) and cross-regional teams in a complex, highly matrixed organization to determine business and customer needs and to build solutions to meet those needs.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.