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Lead and manage implementation projects, providing technical guidance and mentoring junior engineers while optimizing processes and ensuring client satisfaction.
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Cloud • eCommerce • Information Technology • Professional Services • Software
As an EDI Implementation Engineer, you'll build data transformations, develop EDI maps, create communication setups, and manage customer systems effectively.
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Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Associate will engage with customers during onboarding and throughout their lifecycle, managing interactions, analyzing usage data, and driving escalations to ensure customer satisfaction and success.
Top Skills:
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The Position
Cleo is looking for an EDI Implementation Engineer to join our Professional Services team to provide implementation and consulting services to our customers. Ideal candidates possess must possess good knowledge on working with EDI/B2B integration products, EDI mapping, and communication protocols like AS2, SFTP, etc.
What You Will Be Doing
Skills Required
Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Cleo is looking for an EDI Implementation Engineer to join our Professional Services team to provide implementation and consulting services to our customers. Ideal candidates possess must possess good knowledge on working with EDI/B2B integration products, EDI mapping, and communication protocols like AS2, SFTP, etc.
What You Will Be Doing
- Build data transformations for customer business initiatives.
- Develop EDI maps and business processes.
- Create communication setups for AS2, SFTP.
- Work effectively with other internal departments to ensure the highest level of support for customers.
- Exhibit a sense of ownership of customer systems and work on issues until completely resolved
- Handle multiple projects simultaneously within established time constraints
Skills Required
- 3-4 years map development experience
- Good understanding of X12 and EDIFACT standards
- Experience with XML, Flat Files and Spreadsheets
- Experience with transfer protocols such AS2, FTP/s, SFTP, HTTP/s
- Team player with good written and verbal.
Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Cleo India Office
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