Enterprise Architect

At Adobe, we're changing the world. How? We give people the tools to bring their ideas to life and create content that makes life more fun and work more meaningful. We give businesses and organizations the power to truly engage their customers. We're the ones behind the gorgeously designed content that streams across your laptop, TV, phone, and tablet every day-and we're the ones who harness the massive power of big data to help companies move from data to insight and insight to action by delivering content that people crave most.

We're a company that understands that product innovation comes from people innovation, and that's why we invest in cultivating leaders throughout the organization. If you're passionate about leading from where you sit, join us.

Position Summary

Adobe Enterprise Architect (EA) position is a client-facing role requiring both technical and business/marketing knowledge. EA will partner with other Adobe consultants to understand, review Customer unique business requirements and assist to define, plan and execute strategies. EA will be closely working with Customers & Implementation Partners to assist reviewing and providing best practice recommendation on design architectures, strategic roadmaps, and drive business value from the platform and enable them to adopt & scale-up in their maturity roadmap. It is a technical advisory role and requires a solid technical acumen in digital marketing technology and enterprise architecture. This role involves constant Customer and Partner interaction.

What you'll do

• Be a recognized expert/SME for Adobe internal and regional stakeholders.
• Act as a lead point of contact for any Customer engagement.
• Manage multiple Customer engagements simultaneously.
• Build trusted advisor relationships with our Clients & Implementation Partners.
• Build custom enterprise architectures and roadmaps to achieve defined needs.
• Become an expert in integrating Experience Cloud products and the methods by which they can be used to effectively to optimize online businesses.
• Understand the current state of the organization-wide architecture and experience and marketing capabilities.
• Identify key business drivers and technology capabilities required to achieve clients’ efficient state.
• Ensure alignment between business strategies, information technology roadmap, and technical and tactical deployment teams.
• Define governance and operational models to support clients’ technology goals.
• Identify gaps, highlight risks and document feedback or recommendations basis your assessments in standard artifacts with best-in class quality.
• Provide advisory to key stakeholders with industry best practices & recommendations throughout the implementation process.
• Ability to exhibit value to Customers & Partners adopt and scale in their maturity roadmap.
• Anticipate future technology requirements and communicate those to the client within deliverables.
• Communicate proactively and effectively to Customer/Implementation Partner teams on assessments & recommendations throughout project life cycle.
• Assist with enablement & desk-side coaching to Customer/Partners on product features, ad-hoc technical queries and future optimization roadmap.
• Interact frequently with Client/Implementation Partner teams - marketers, analysts, web developers, and C-level executives, mainly via conference calls or emails.
• Manage Customer expectations appropriately and keep projects on schedule and within scope.
• Advertise the value of your role and work within the larger Adobe Consulting Group.
• Work and collaborate with Adobe internal teams and Client/Implementation Partners.
• Technical writing and PowerPoint presentation creation

Additional Responsibilities:

• Enable existing/new team members with new product features, project-based learnings and support with any issues or queries.
• Proactively maintain the highest level of technical expertise by staying current on Adobe DX technologies and solutions through internally and externally available learning opportunities as well as self-study.
• Create and/or leverage strong processes and standardized templates to deliver better quality and timely delivery.