The Executive - Customer Experience position involves managing and enhancing customer experiences, likely including direct interaction with clients, resolving inquiries, and acting as a liaison between customers and the company. Emphasis may also be on understanding customer needs and providing solutions to improve satisfaction.
Executive - Customer Experience-ICustomer Experience Agent 2
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As an Executive in Customer Experience, you will lead efforts to enhance customer satisfaction by overseeing service excellence across various channels, handling customer inquiries, and providing valuable insights for product development. You will be responsible for achieving performance targets related to response time and customer satisfaction.
Top Skills:
Customer Experience SoftwareData Analysis Tools
News + Entertainment • Sports • Esports
As an Executive in Customer Experience, you will manage customer interactions across multiple channels, ensuring high satisfaction through prompt resolutions. Your role will involve understanding customer queries, providing insightful feedback for product improvements, and meeting productivity targets to drive efficiency and loyalty.
Top Skills:
CommunicationComputer SkillsCustomer ExperienceData-Driven Decision Making
News + Entertainment • Sports • Esports
As an Executive - Customer Experience, you will lead the customer experience strategy by ensuring customer satisfaction across all touchpoints. Responsibilities include handling customer inquiries via calls, emails, and chats, providing resolutions, and leveraging customer feedback for product enhancement.
Top Skills:
Communication SkillsCustomer EngagementCustomer ExperienceData-Driven DecisionsProblem-Solving Skills
What you need to know about the Bengaluru Tech Scene
Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
