Hong Leong Bank Berhad
Executive - Personal Financial Services (Mobile Deposit Specialist)
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This position is a sales role and has responsibilities in Deposits account acquisition from consumers and businesses with opportunity to obtain leads for other products through HLB@Work. The position will explain how products work and the services available, provide sales materials and support, create new leads and follow up with new customers. The sales specialist can work on a wide variety of relevant industries, such as manufacturing, retail, pharmaceutical, to name a few and with focus on payroll accounts.
Key Responsibilities and Accountabilities
Functional (job responsibilities)
Generate and qualify leads from internal and external lists to achieve acquisition goals
Source and develop client referrals to achieve acquisition goals
Develop sales proposal and customize by client
Schedule sales activity and ensure optimum pipeline generation
Make sales calls to new potential and existing clients
Negotiate effectively with clients
Conduct briefing and training to clients
Respond to sales enquiries and concerns by phone, electronically or in person
Ensure customer service satisfaction and good client relationships
Follow up on sales activities to ensure sales closure and accounts are open timely
Monitor and report on sales activities and follow up for management
Carry out market research and surveys
Participate in sales events and roadshows where applicable
Monitor competitors, market conditions and product development
Ensure all tasks are carried out in full compliance with guidelines and regulations
Managerial (team/group responsibilities)
To collaborate with other departments to create a unified experience
To create an achievement oriented working environment.
Organizational (organizational responsibilities)
Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain.
Continuous effort to improve business in support of building brand awareness and improving customer experience.
Ensure all sales proposals are delivered on-time and within scope
Requirements:
Education/Qualification
Diploma, Higher Diploma or Bachelor’s degree in Business, Finance or related field is preferred
Experience
Min 3 years in sales experience
Experience in banking products, process and policies
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
