Experience Lead

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Job Description

We are looking for an emergent Product Design Lead (UX/UI), highly skilled at crafting exceptional experiences for our clients as they guide diverse teams to deliver those experiences. This Lead Designer will use their society-driven design prowess and interpersonal charm to lead research exercises, design explorations, and cross-functional development of high-end technology solutions.
They know the ins and outs of product design methodologies and have a track record of creating intuitive, engaging, scalable experiences that people want to use and deliver unreasonably high-value outcomes for our clients. They're motivated by the opportunity to develop the talent on their teams - whether that's cultivating product design excellence in a consultative environment or excelling in a lean/agile environment. They will form bonds with clients as an organizational partner and thought leaders. They will lead the creation of design systems that nurture future innovation and sustainability. They will champion their team’s results while delivering timely and critical feedback.
The Publicis Sapient Experience Design Capability is the bridge between business strategy and applied technology — we create meaningful, holistic experiences for our clients and their customers. We are multiskilled thinkers, computational designers, environmental designers, researchers, and architects.

Your Impact

• Guide and organize discovery, research, and data synthesis to identify critical user insights and develop hypotheses to design effective experiences
• Possess deep understanding of craft, tools and process for Product design
• Propose optimizations and creative approaches to systems that can drive users’ needs
• Deliver high-quality work through managing others
• Possess a holistic view of the work to generate realistic goals for their project teams to meet
• Clarify and define success metrics for client and business impact
• Design detailed solutions that address clear customer needs, business context, client vision, and project KPIs
• Apply best practices for human-centric design to common visual and usability challenges
• Lead the creation and facilitation of workshops, structured brainstorms, or other collaboration exercises
• Lead collaboration between Experience and Engineering capabilities
• Identify and define new opportunities to bring value to client engagements
• Mentor younger design team members

Qualifications

Your Skills & Experience

• 10+ Years of experience
• Excellent visioning skills, i.e. strategic illustration for future outcomes
• Leading projects from start to finish – Design at Scale.
• Solid experience of visual and sensory systems design
• Data and insights analysis to determine experience success metrics & KPIs
• Complex system mapping and process mapping
• Deep understanding of user research and testing
• Mapping user journeys and interactive flows
• Wireframing functionality for features and content
• Advanced interaction design
• Proficient in design and prototyping tools - Figma
• Advanced knowledge of component-based design-development
• Advanced knowledge of audits and competitive landscaping
• Basic knowledge of project scope estimates
• Public speaking and pitch delivery
• Mentorship skills

Set Yourself Apart With

• Ecosystem mapping and design
• Experience managing and mentoring careers of associate design talent
• Proprietary approach to both generative and evaluative consumer research and testing
• Heuristic evaluation and performance data analysis
• Demonstrated photo or video editing capabilities
• Design for emerging experiences, ChatGBT, Generative AI
• Consultancy and business strategy client experience

Additional Information

• Health and Wellness Benefits like Leaves, Insurance, Employee Assistance
• Statutory benefits
• Lifestyle and Financial Planning Benefits
• Learning, Upskilling & Growth Opportunities
• Flexi Work Policy