Fraud and Risk Deputy Manager

At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

As a Fraud and Risk Deputy Manager, you will be responsible for mitigating fraud and risk and supporting US market expansion, while protecting the Business from financial loss and reputational damage.

You will currently be operating in a leadership position, with proven success in managing and developing team members, while prioritizing work streams and projects.

You will work in conjunction with other senior managers as a point of escalation to coordinate all departmental sub teams including Specialists, Team Leaders, Supervisors, Fraud Analysts and Fraud Investigators, in line with Business objectives.

This is a rewarding opportunity for anyone with an interest in investigation and a desire to deliver data-driven solutions relating to fraud prevention, and initiatives that enhance the performance of the Fraud and Risk department.

This role requires flexibility to support Business levels throughout busy sporting calendar, including evenings, weekends, and federal holidays.

The salary range for this position is $90,000 - $100,000 annually.

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

• Excellent written and verbal communication skills.
• People focused with the ability to inspire, motivate and influence improvement.
• Knowledge of relevant regulations and licencing conditions relating to fraud prevention.
• Experienced in investigation and analytics which support logical, well informed decision making.
• Proactive problem solver with the ability to deliver effective solutions and improvements.
• Excellent attention to detail in all aspects of your work.
• Ability to plan, prioritize and balance workload through effective time management and delegation.
• Maintain compliance with individual licensing requirements according to regulations.

• Managing the day-to-day fraud operation, ensuring that KPIs are met, and standards are maintained throughout the team.
• Acting as a point of escalation for higher risk accounts, investigations and operational or technical issues.
• Developing and maintaining fraud related policies and procedures in the US.
• Designing risk controls in conjunction with risk prevention objectives.
• Assessing recruitment and succession planning needs.
• Collaborating with cross-functional teams, including Compliance, Finance, Customer Due Diligence, Payments and Verification, to enhance processes and effectively mitigate risk.

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.