Gateway DevOps Engineer
What you can expect
The DevOps team plays a critical role in ensuring the reliability, scalability, and performance of Zoom’s key services. These include Zoom AI Companion, Live Transcription & Translation, Advanced Whiteboard, Zoom Docs, Audio Conferencing, Zoom Marketplace and the Zoom Web Client. As part of this team, you will be working in a high-impact environment. Collaborating closely with Developers, Infrastructure Engineers and Product teams to build and maintain resilient systems. We are responsible for deploying and managing services across multi-cloud and on-premises environment to ensure high availability.
About the Team
Zoom is transforming collaboration with cutting-edge AI and cloud solutions. We are looking for a DevOps Engineer to play a key role in optimizing and maintaining our Zoom Gateway and AI services. This position is ideal for someone who thrives in high-scale, high-impact environments and who is also passionate about automation, cloud-native infrastructure and system reliability. As a DevOps Engineer, you will be responsible for enhancing CI/CD pipelines, automating deployments, improving system observability and collaborating with Developers to drive service maturity. The role also requires participation in on-call rotations 7 days a week to support production services.
What we’re looking for
- Certificate in Computer Science or a related field with mid to senior level experience
- Have experience leading large-scale, high-impact cloud infrastructure Ansible automation projects.
- Have experience in scripting skills in Python or Golang or Go or Shell.
- Have experience with Kubernetes in multi-cloud and on-prem environments.
- Have experience with Terraform or other Infrastructure-as-Code (IaC) tools.
- Have experience building production-grade CI/CD pipelines using Jenkins, Git, and ArgoCD.
- Have experience in monitoring and observability, with tools such as Prometheus, OpenTelemetry, Grafana, and ELK Stack.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
