Group Manager - ERP CoE - DEQN

Job Description:

Are you passionate about IT, experienced in software development techniques, operations management and convinced by the business added value of digitalization in the Digital with Quality Solutions?

The objective of this role is to transform the company, support in its S4H journey, able to handle business priorities with ease and to prepare it for the future. This transformation includes new global governance, new ways of working and the implementation of digital business services for the product Non-conformity and Data.

Airbus is looking for a Group Manager – Digital CoE - Quality for the Product Non-conformity & Data (DEQN) to join the Bangalore, India location. 

This role is part of the Information Management (IM) function and is responsible for the day to day management of the Quality team of Non-conformity & Data products, which is located within IM Global In-house Center (GIC). Success of this position will require strong international collaboration with global Airbus teams.

The IM for Operations team is mainly supporting the different PSL’s like E2E Logistics, Manufacturing Engineering, Manufacturing Operations, Industrial Solutions, Industrial Sites and Quality. Acting as a backbone in supporting manufacturing of commercial aircraft. 

As a Group Manager, it is expected that you are passionate about people management and delivery and service excellence, with a strong understanding and respect for Airbus values. You will work closely with the Product manager of your perimeter in order to: 

Conduct People Management activities for Airbus India employees 

Ensure fruitful and efficient collaboration with the Product Manager .

The Group Manager position may not be a full time role and can be completed by another role (such as ITOps, Application Manager, Project manager, Product Owner, Service Delivery Manager…). This is defined case by case by with the functional and hierarchical managers of the Group Manager. 

Qualification & Experience 

Graduate/Post Graduate with 13+ years of experience with following criteria: 

• Excellent Leadership skills &Project/  Program Management skills.

• Excellent track record of working in SAP QM module with a minimum of 12+ years of functional experience. Implementation, rollout and support experience on SAP Projects, preferred.

• Experience in setting-up & managing operations teams 

• Business / affairs Management 

• Ability to engage and motivate people 

• Experience in building new teams, experience in defining the road maps in the domain of ERP

• Expert in SAP QM Functional experience

• Experience in delivering applications/projects 

• Experience in providing support to the team during challenging situations.

• Excellent communication skills 

• Ability to shift between domains and multi-skills experience is highly desirable. 

• Professional Networking skills. 

• Agile/ SAFe principle and Service Management best practices 

• Knowledge in Aerospace domain 

• Quality management System awareness is desirable 

Primary responsibilities 

1/ Conduct People Management activities for Airbus India employees: 

• Manage all below responsibilities in coordination with the functional manager of the employee and within the respect of Airbus value. 

• Manage the recruitment process in coordination with Human Resources Team 

• Manage work timing schedules, hybrid policies, job rotation and vacations of the team located in India.

•        Ensure that performance management and development processes are done with the right training program. 

•        Provide effective performance feedback through employee recognition, rewards, and disciplinary action when it’s required.

Ensure People development and wellbeing 

○ Help the team identify their appropriate career path & develop competencies of the Team and prepare for future competencies 

○ Coach, mentor, provide oversight and direction to the team accordance with the organization's policies and procedures 

○ Develop the team to take the delegation and empower them to take responsibility for their jobs and goals 

○ Consciously create a workplace culture that is consistent with the overall organization's goal and objectives 

○ Maintain transparent and appropriate communication within the team 

Ensure fruitful and efficient collaboration with PSL/Product 

○ Provide solutions and recommendations for complex issues to enable best in class deliverables. 

○ Ensure individual support when requested to support individual matters 

○ Encourage and promote local best practices and continuous improvement ideas ● Act as a local relay for the Product/ PSL manager: 

○ Ensure integration with the Product/PSL team 

○ Ensure alignment between deliveries and expectations 

• Ability to contribute in strategic initiatives of the organization 

• Ability to increase the scope of activities for the India team. Ability to bring in multiple roles and responsibilities to Indian teams.

Ensure global coordination within the team 

Ensure communications and alignment with senior management and stakeholders ○ Responsible for the reporting and monitoring of Airbus India budget of the perimeter. (local team capacity planning and monitoring, including travels and local budget/time management specificities). 

Local to local activities management with respect to Vendor Management etc.

Success Metrics 

Success will be measured in a variety of areas, including but not limited to 

● Consistently provide local means to ensure the on-time delivery and quality of the deliveries ● Support individual local proactivity, bringing innovative and cost effective solutions ● Ensure collaboration satisfaction 

● Turnover / Wellbeing of the team 

● Recruitments on time and on quality 

● Make the bridge between EU and India to ensure smooth collaboration between the teams (operations and strategy) 

● Follow-up of local performance 

● Retention/Attrition and individual development 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.