Head of Design, Commerce

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Responsibilities
We're looking for an experienced Design Leader to lead the Commerce Design Team. The Commerce Design team is driving a bold transformation program to support Atlassian's next wave growth. Our mission is to accelerate the Commerce platform transformation and scale up our billing infrastructure for the future to better serve our customers, advocates and partners. Reporting into the Head of Design for Ecosystem/Marketplace and Commerce, you'll lead a distributed team of Product and Content Designers all motivated to deliver cohesive billing experiences. The ideal candidate will have both a strong design background and experience with commerce platforms.
In this role you will

• Partner with leadership, stakeholders and cross-functional teams to create a user friendly billing experience for Atlassian customers, partners and internal teams.
• Lead multiple design projects from creation to execution and be responsible tying back to customer value delivery and outcomes
• Communicate design concepts and plans persuasively across different audiences and varying levels of the organization
• Identify success metrics for ensuring design solutions continue to deliver customer value
• Identify opportunities to enhance our admin experience and accelerate billing experiences at Atlassian
• You'll work with fellow Designers as well as Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our platform and ship high-quality work

Qualifications

• More than five years experience in Design Leadership roles
• Experience in planning and driving direction autonomously - both as a hands-on designer, and as a manager
• Maintain an area of core strength in one or more Design disciplines where you can lead through your expertise
• Track-record in working effectively with scaled systems and different methods for designing
• Demonstrated capability to understand the technical underpinnings of software products
• Positive collaboration history with other departments, like Engineering, Product Management and Research
• Examples of a high degree of influence with all kinds of internal partners, including senior leadership

Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .