Head of Technology

[ WHO WE ARE]

Based out of South Korea, KRAFTON, Inc. is committed to discovering and globally publishing games that deliver a uniquely fun experience with global production studios known for distinctive creatives. Founded in 2007, KRAFTON consists of PUBG STUDIOS, Bluehole Studio, RisingWings, Striking Distance Studios, Dreamotion, Unknown Worlds, 5minlab, Neon Giant, KRAFTON Montréal Studio and ReLU Games, each trying to innovate the enjoyment of games through continuously embracing challenges and new technologies, expanding our platforms and services to win the hearts of more fans.

KRAFTON India has established itself as a trailblazer in the gaming industry, driven by its unwavering commitment to delivering distinctive and enjoyable gaming experiences. At the heart of KRAFTON India's success lies a deep understanding of the Indian gaming community.

The company takes immense pride in its premier entertainment properties that include highly popular titles like BATTLEGROUNDS MOBILE INDIA (BGMI), Road To Valor: Empires, Defense Derby, New State Mobile. These games have not only captured the hearts of Indian players but have also played a pivotal role in fostering a thriving e-sports ecosystem in the country.

 With a focus on India, KRAFTON is dedicated to nurturing the gaming and start-up ecosystem. In line with this commitment, KRAFTON initiated the KRAFTON India Gaming Incubator (KIGI) in October 2023. KIGI aims to support 6-10 teams annually with program durations ranging from six months to one year. Additionally, KRAFTON India has invested over $150 million in the Indian market in the past two years and has committed an additional $150 million to the Indian start-up ecosystem over the next three years.

[About the role]
We are looking for a Head of Technology, Platform Business to lead the architecture, execution, and scale of this ecosystem. This role requires a strong emphasis on UPI-native systems, high-scale consumer payments, and regulated platforms.

[Key Responsibilities]

• UPI & payments infrastructure: TPAP lifecycle from application through NPCI compliance to production, PSP/TSP integrations, VPA management, mandate and autopay flows, settlement & reconciliation, and payment failure handling. Designing for 3B+ annual transactions at scale. You’ll own the full payments stack: from how a transaction is initiated to how it settles and reconciles.
• Platform services: microservices architecture covering auth, order orchestration, wallet/ledger, issuance, discovery, cohorts, and notifications. Defining API contracts, enforcing event-driven patterns, building saga-based distributed transaction orchestration, and ensuring idempotency across every service boundary.
• Infrastructure & security: AWS stack (ECS Fargate, RDS PostgreSQL, Valkey, SQS, CloudFront, WAF, KMS), CI/CD pipelines, observability (Grafana, Prometheus), auto-scaling policies, secrets management, and security architecture. You’ll define how we deploy, monitor, and respond to incidents.
• Partner integrations: technical ownership of payment gateways, escrow/settlement partners, gift card aggregators, and game publisher APIs. Evaluating partner API readiness (webhooks, idempotency, reconciliation, error handling, rate limits) and driving alignment on production-grade specs before any integration goes live.
• Engineering team: hiring, mentoring, and leading the platform engineering group. Setting the bar for code quality, system design, and engineering practices: architecture decision records, design reviews, post-mortems, and runbooks.

[Required Experience]

• Deep UPI expertise (non-negotiable): you’ve built or scaled UPI infrastructure at a TPAP, PSP, or payments company. VPA resolution, mandate flows, NPCI compliance, settlement cycles, failure modes at an implementation level. You know how money moves through the UPI stack, not just the product layer on top.
• 10+ years in backend/platform engineering, 3+ in senior technical leadership. You’ve owned platform-level systems, not just individual services.
• Track record building high-throughput distributed systems on microservices architectures. You understand the tradeoffs of consistency, availability, and the practical realities of running distributed transactions at scale.
• Hands-on AWS (or equivalent) and experience with payment gateways and financial reconciliation. You’ve dealt with settlement mismatches, gateway failures, and the operational side of moving money.
• Startup-ready: small team, high ownership, you ship, not delegate.

[Preferred Qualifications] 

• Experience with prepaid instruments, gift card ecosystems, or fintech compliance in India.
• Background in consumer-tech platforms. Familiarity with analytics instrumentation (Metabase, Mixpanel, GA4).