The HR Operations Generalist acts as a contact for employee queries, supports HR projects, maintains HRIS, assists in recruitment, manages onboarding and offboarding, prepares HR reports, and supports payroll processes.
How you will provide meaningful contributions:
- Act as a first point of contact for employee queries, escalating more complex matters to senior team members where appropriate
- Work with the International HR team on regional HR projects and initiatives, supporting timely and successful delivery
- Ensure the HRIS is accurately maintained and updated, including inputting changes and supporting the team in making best use of system features
- Provide basic advice and support to managers regarding HR policies, terms of employment and general HR procedures, referring more complex issues to senior HR colleagues
- Support hiring managers with elements of the recruitment lifecycle (e.g. posting roles, arranging interviews, coordinating feedback) as necessary
- Coordinate employee onboarding and offboarding for a smooth transition in and out of the business, suggesting improvements to processes where appropriate
- Prepare and maintain regular HR reports and trackers for stakeholders within the organization
- Support the monthly payroll process, including preparing and communicating employee changes and updates
- Handle all administrative tasks related to onboarding, leavers and other employee lifecycle events
Job Related Experience & Knowledge:
- Degree qualified, ideally in an HR or Business-related subject
- 2–4 years’ experience in an HR support / HR coordinator / junior HR generalist / HR operations role
- Experience providing HR support within a professional services / consulting environment preferred but not essential
- Ability to operate with a high level of integrity and confidentiality
- Proven ability to priorities tasks and organize workload to ensure deadlines are met
- Strong communication and interpersonal skills; adaptable and comfortable working in a fast-paced, dynamic environment
- Highly proficient using MS Office applications (e.g. PowerPoint, Excel, SharePoint)
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