About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Job Description AND Principal Responsibilities
This role covers below responsibilities within Northern Trust:
- Provide support to the business and other IT teams to ensure stability of production systems.
- Resolve incidents/failures and ensure closure within the SLAs.
- Ensure priority incidents are being addressed in a timely manner to avoid major incidents
- Participate in root cause analysis and provide solution/work around for incidents.
- Debug issues, incidents and provide solutions for the same through hands on development.
- Proactively identify & implement opportunities to increase efficiency through automation & process efficiencies.
- Participate in engineering efforts for ETL solutions i.e. system design, build, deployment, best practices and testing,
- Support scheduled weekend activities, participate in disaster recovery events and release testing events.
- Create change requests and follow up for approvals.
- Provide support for audit and compliance related activities.
- Communicate with global stakeholders, other IT teams, and business areas.
- Should be flexible to work in early APAC and EMEA time zones
- Should be flexible for upskilling in different skill sets
- Work with upstream and downstream application teams for any risks or potential issues.
Experience/ Skills
Minimum qualification:
- Bachelor’s degree in computer science or engineering
- 3-5 years of work experience in in Workday, ServiceNow, Integrations and API integration
Required Skills
- Hands on work experience with Workday, ServiceNow
- Able to write XSLT scripting
- Hands on experience on control-M scheduling tool for batch monitoring
- Hands on experience in API integration either SOAP or Rest.
- Ability to resolve issues/troubleshoot application in a high-pressure & time critical environment.
- Experience with ITSM Service now tool and Dynatrace will be added advantage
- Self-motivated to initiate actions and be responsible for consequent decisions.
- Good programming and debugging skills.
- Strong analytical, design thinking and problem-solving skills.
- Strong written/verbal communications skills.
- Good team player and interpersonal skills.
Nice to Have Skills
- Knowledge of reporting tools like Power BI
- Hands on experience on ADO (Azure Devops).
- Exposure to Agile practices (Scrum /Kanban).
- Understanding of ITIL Process guidelines, with specific focus on Service Operations and Incident Management.
- Functional Knowledge of HR in finance business.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Top Skills
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity.
A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence.
Since our roots as a trust bank, we’ve grown to a global presence with more than 22,000 employees in more than 20 countries and across five core business units:
Wealth Management
Asset Management
Asset Servicing
Technology
Corporate Functions
Join a Team That’s Made for Greater
At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you.
New partners, enduring principles
What are enduring principles? At Northern Trust, you’ll often hear them referenced. But it’s much more than a catchphrase – it’s what guides our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity
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What does this mean?
Service
Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results.
Expertise
Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions.
Integrity
Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 22,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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