HubSpot Account Manager

Company Description

INSIDEA is a global, remote company empowering businesses to hire dedicated professionals across various fields. Access top-notch talent worldwide. Seamlessly integrate skilled professionals into your team and scale faster.

Our mission is to connect the world's top talent with global opportunities. We firmly believe in a borderless world where talented individuals everywhere can access the opportunities they deserve.

Job Description

Job Description

We are seeking a dynamic and experienced individual to join our team as a HubSpot Account Manager. As the primary point of contact for our key clients utilizing HubSpot, you will play a crucial role in managing and nurturing these relationships. This position requires a deep understanding of HubSpot's functionalities, excellent communication skills, and a strategic mindset to drive client success and satisfaction.

Job Responsibilities

• Build and maintain strong relationships with key clients utilizing HubSpot. 

• Understand clients' business goals, challenges, and objectives to align HubSpot solutions accordingly.

• Act as the main point of contact for all communication between the company and the key clients.

• Demonstrate in-depth knowledge of HubSpot's features, tools, and capabilities.

• Provide guidance to clients on maximizing the value of HubSpot for their specific business needs.

• Stay updated on the latest HubSpot updates and industry best practices.

• Develop and implement strategic account plans to ensure client retention and growth.

• Identify upsell and cross-sell opportunities within existing client accounts.

• Collaborate with the sales team to drive new business from existing clients.

• Offer ongoing support to address any issues, questions, or concerns raised by clients.

• Work closely with the customer support team to resolve technical challenges promptly.

• Monitor and analyze clients' usage and performance metrics within HubSpot.

• Provide regular reports and insights to clients on the impact of HubSpot on their business.

• Proactively identify areas for improvement and optimization.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.

• Proven experience as an Account Manager or similar client-facing role.

• Demonstrated expertise in working with HubSpot or similar CRM/marketing automation platforms.

• Strong analytical and problem-solving skills.

• Excellent communication and presentation skills.

• Ability to collaborate effectively with cross-functional teams.

Additional Information

• Knowledge of project management tools.

• Familiarity with CRM software.

• Good communication skills

• Remote work setup; availability during standard business hours may be required.

• Ability to work independently and efficiently while meeting deadlines.