The ICT Program Director drives complex Core and Cloud solutions, manages project delivery, and builds client relationships while leading global teams and improving processes.
Join our Team
Our Exciting Opportunity
We are now looking for a well-rounded and senior ICT Program Director to drive the delivery of Core and Cloud solutions! You will be driving large and complex program towards Ericsson's customers and delivering the latest technology in a highly dynamic, fast-paced, competitive, and challenging multi-vendor environment. The ICT Program Director supports the Key Account Manager with extensive technical knowledge and is the overall responsible for the Core 3 team by owning the overall solution and the delivery model of the program.
You will
• Drive sophisticated 5G and 4G Core and Cloud engagements from initial scoping through delivery for Ericsson's Customers in the Information and Communications Technology (ICT) industry.
• Own the end to end delivery of the program, until the complete fulfillment of the contract, ensuring the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to customer satisfaction and Ericsson's business objectives since these programs often have visible impact on the Customer Unit and corporate results.
• Build a strong Customer Relationship at C-Level. Adopt daily presence at customer site, becoming a sort of Ericsson "agent" at the customer premise to increase the customer's trust in Ericsson as a partner and system integrator.
• Lead and empower local and global teams to deliver on-time, enhance profitability, and improve continuously, through strong governance and project controls
• Identify all milestones, obstacles, recommend and implement workable solutions, identify and mitigate risk, raise and resolve issues
• Lead change management including the definition of impacts to scope, budget, timeline, and quality with stakeholder agreement
• Build strong internal and external relationships
• Drive up sales opportunities
• Harvest and optimize best practices, create and share knowledge assets to industrialize delivery processes
• Promote a "one team" atmosphere and coach project team members to support their professional growth
Key Qualifications
• At least 10 years as Program Manager, Program Director, Customer Project Manager, or Senior Solution Architect, including Core and Cloud delivery
• Earned University Degree in Engineering
• Successful experience delivering physical, virtualized, and/or containerized Network Function projects
• Delivered Automation of test and deployment and have successful track record in adopting GenAI into program deliveries.
• Supported sales efforts to drive new business
• Successful experience with project control; you know where your project is and where it needs to go to meet your targets
• Strong understanding of project management
• Strong financial background and understanding of business case development
• Highly developed risk-management skills
• Demonstrated accountability, customer-focused mindset, positive outlook, willingness to help others outside your assigned activities
• Solid relationship management experience (leadership, engineers, developers, support, and sales team)
• An innovative and creative spirit
• PMP Certification; preferable ICT PD assessment.
• Strong Entrepreneurial and commercial thinking.
• Strong persuading, influencing and networking skills.
• Excellent planning and organizing skills, meeting customer expectations.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Mexico (MX) || Mexico City
Req ID: 780895
Our Exciting Opportunity
We are now looking for a well-rounded and senior ICT Program Director to drive the delivery of Core and Cloud solutions! You will be driving large and complex program towards Ericsson's customers and delivering the latest technology in a highly dynamic, fast-paced, competitive, and challenging multi-vendor environment. The ICT Program Director supports the Key Account Manager with extensive technical knowledge and is the overall responsible for the Core 3 team by owning the overall solution and the delivery model of the program.
You will
• Drive sophisticated 5G and 4G Core and Cloud engagements from initial scoping through delivery for Ericsson's Customers in the Information and Communications Technology (ICT) industry.
• Own the end to end delivery of the program, until the complete fulfillment of the contract, ensuring the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to customer satisfaction and Ericsson's business objectives since these programs often have visible impact on the Customer Unit and corporate results.
• Build a strong Customer Relationship at C-Level. Adopt daily presence at customer site, becoming a sort of Ericsson "agent" at the customer premise to increase the customer's trust in Ericsson as a partner and system integrator.
• Lead and empower local and global teams to deliver on-time, enhance profitability, and improve continuously, through strong governance and project controls
• Identify all milestones, obstacles, recommend and implement workable solutions, identify and mitigate risk, raise and resolve issues
• Lead change management including the definition of impacts to scope, budget, timeline, and quality with stakeholder agreement
• Build strong internal and external relationships
• Drive up sales opportunities
• Harvest and optimize best practices, create and share knowledge assets to industrialize delivery processes
• Promote a "one team" atmosphere and coach project team members to support their professional growth
Key Qualifications
• At least 10 years as Program Manager, Program Director, Customer Project Manager, or Senior Solution Architect, including Core and Cloud delivery
• Earned University Degree in Engineering
• Successful experience delivering physical, virtualized, and/or containerized Network Function projects
• Delivered Automation of test and deployment and have successful track record in adopting GenAI into program deliveries.
• Supported sales efforts to drive new business
• Successful experience with project control; you know where your project is and where it needs to go to meet your targets
• Strong understanding of project management
• Strong financial background and understanding of business case development
• Highly developed risk-management skills
• Demonstrated accountability, customer-focused mindset, positive outlook, willingness to help others outside your assigned activities
• Solid relationship management experience (leadership, engineers, developers, support, and sales team)
• An innovative and creative spirit
• PMP Certification; preferable ICT PD assessment.
• Strong Entrepreneurial and commercial thinking.
• Strong persuading, influencing and networking skills.
• Excellent planning and organizing skills, meeting customer expectations.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Mexico (MX) || Mexico City
Req ID: 780895
Top Skills
4G Core
5G
Cloud
Genai
Network Function
Project Management
Ericsson Bengaluru, Karnataka, IND Office
Ericsson Bengaluru Hub Office
Major tech campus on the Outer Ring Road with offices, food courts and services inside the park. Close to key residential areas, though busy, it’s central to Bengaluru’s tech ecosystem.
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What you need to know about the Bengaluru Tech Scene
Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
