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Walmart Global Tech

(IND) Senior Product Manager

Job Posted 11 Days Ago Posted 11 Days Ago
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Hybrid
Bangalore, Bengaluru Urban, Karnataka
Senior level
Hybrid
Bangalore, Bengaluru Urban, Karnataka
Senior level
Lead the CRM team to enhance customer loyalty and reduce churn while developing innovative products that drive user growth for Walmart's international markets.
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Position Summary...

What you'll do...

About Team:
Walmart International Tech at Walmart Global Tech, Bengaluru, is focused on improving Walmart customer experience across both physical & digital and make Walmart the most exciting place to shop across all international markets of Walmart.

The focus of this role will be to enable markets like Canada, Mexico and Chile. Globally, with thousands of brick and mortar stores and thousands of other suppliers fulfilling Walmart's online/in-store orders for over 1 billion customers - the challenge and complexity is pronounced! We work within the world’s largest retailer yet maintain a start-up feel working in small agile teams to revolutionize the fulfilment landscape. As a leader in the supply chain group, you are accountable and responsible for number of critical products/platforms that helps serve our customers in the most cost-effective manner in multiple geographies and businesses.
What you'll do:

  • You'll be on the CRM team responsible for driving customer lifetime value, loyalty and reducing churn among our Chile, Mexico and Canada customers

  • You will be working on scalable platform products that impact growth of global markets.

  • You will create innovative products that drive sustainable user growth and revenue

  • You would champion the vision with diverse set of stakeholders across businesses and functions to drive influence and alignment.

  • You will work with stakeholders across geographies giving you a truly diverse experience. While you would be working for the biggest retailer of the world, the experience would be very much like that of start-up working in small agile teams.

  • If you’re inspired by the opportunity to solve hard problems at scale and make a difference for our customers, join us.

What you'll bring:

  • You come with 6+ years of product management experience preferably in marketing/CRM related products

  • Experience with working with International business and market stakeholders

  • Experience with eCommerce or internet-based products or support services is a plus.

  • Excellent communication and stakeholder management.

  • Uncompromising commitment to the customer.

  • Ability to drive teams toward a shared vision with velocity and possess an indomitable bias toward action in the face of ambiguity.

  • Willingness to be bold – be undeterred by organizational obstacles and with a High tolerance for risk / low fear of failure.

  • Strong presentation and influencing skills and the ability to interact with executive level business and technical partners.

  • Excellent written and verbal communication skills with ability to champion product solutions throughout the organization.

  • Advanced/ master’s degree in engineering or management is preferred.

About Walmart Global Tech

From entry-level to executive positions, Walmart provides limitless opportunities for growth, and career development. Walmart started small, with a single discount store and the simple philosophy of selling more for less. Today, we are a growing technology-enabled company founded on the same values as our first store. We establish clear expectations, empower associates to manage their work, and hold ourselves and one another to a high standard. Walmart's scale enables us to have an. No other company has the reach of Walmart, with 2.3 million associates worldwide and over 230 million weekly customers. Walmart is reshaping retail by investing in an expanding workforce. While technology is at the heart of our digital transformation, people are the reason we succeed and the force behind our innovations. We train our team in the skillsets of the future and bring in experts like you to help us grow.

Flexible, Hybrid Work

We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 5 years’ experience in product management. Option 2: 7 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 4 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products

Masters: Business Administration, Masters: Business Administration, Masters: Business Administration, Masters: Business Administration, Masters: Business Administration

Primary Location...Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India

Top Skills

Agile Methodologies
CRM
Ecommerce

Walmart Global Tech Bangalore, Karnataka, IND Office

3rd Floor, Block B, Salarpuria Touchstone 15/1A, 14P7, Kadubeesanahalli, Outer Ring Road Bangalore, Bangalore, Bangalore, India

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Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
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