Generates and qualifies leads through calls, email, referrals, and online research; engages prospects, presents company solutions, schedules sales meetings, and nurtures opportunities. Maintains CRM records, prepares proposals and quotations, coordinates customer responses with internal teams, tracks sales activity, and produces reports. The role is responsible for meeting lead-generation and revenue targets while building customer relationships and attending occasional customer visits or site meetings.
We are looking for a dynamic and result-oriented Inside Sales Specialist to generate business opportunities, engage potential customers, and support the sales team in achieving revenue targets. The ideal candidate should possess excellent communication skills, a customer-focused approach, and the ability to build strong relationships with prospects. While the role is primarily office-based, occasional customer visits may be required based on business needs.
RequirementsKey Responsibilities
- Identify and qualify potential leads through calls, emails, referrals, and online research.
- Reach out to prospective customers to understand their business requirements and introduce company solutions.
- Schedule meetings, presentations, and product demonstrations for the sales team.
- Maintain and update customer information, sales activities, and opportunities in the CRM system.
- Follow up with leads and nurture prospects through the sales cycle.
- Prepare and share proposals, quotations, and other sales-related documents.
- Coordinate with internal teams to ensure timely responses to customer requirements.
- Achieve monthly and quarterly lead generation and sales targets.
- Build and maintain strong customer relationships to support long-term business growth.
- Generate sales reports and provide regular updates to management.
- Participate in occasional customer meetings and site visits when required.
- Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
- 0–2 years of experience in Inside Sales, Business Development, Lead Generation, or Tele Sales.
- Excellent verbal and written communication skills.
- Strong interpersonal, negotiation, and relationship-building abilities.
- Proficiency in MS Office applications and CRM tools.
- Ability to multitask, prioritise work, and meet deadlines.
- Self-motivated, target-oriented, and capable of working independently as well as within a team.
- Experience in B2B sales environments.
- Exposure to IT, AV, Networking, Technology, or Solution Sales is an added advantage.
- Familiarity with sales automation tools and CRM platforms.
- Number of qualified leads generated.
- Conversion of leads into opportunities.
- Achievement of monthly and quarterly sales targets.
- Customer engagement and follow-up effectiveness.
- Revenue contribution from inside sales activities.
Benefits
• Health insurance coverage for employee, Father, Mother, Spouse and kids,
• Retirement savings plan with employer matching contributions
• Opportunities for professional development and advancement within the organization
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