Investor Services Specialist

Job Description
Senior Associate- Investor Services
Location: Mumbai
Department: Fund Services
Vacancy Type: Permanent
Work Timings: US shifts
Work Mode: Hybrid
Roles & Responsibilities:
Transfer Agency
Job Summary:
We are seeking a detail-oriented and experienced Senior Associate 2/Asst. Manager to join our Transfer Agency team within the Private Equity Fund Administration business. This role is responsible for managing end-to-end investor servicing activities, supporting capital activity processing, investor communications, and ensuring compliance with internal controls and regulatory standards. The ideal candidate will bring deep knowledge of private equity fund structures and experience in investor operations or transfer agency services.
Key Responsibilities:

• Manage the day-to-day operations of the Transfer Agency function for assigned private equity funds.
• Execute capital calls, distributions, investor creation and transfers in accordance with investor documentation and internal SLA.
• Maintain and update the investor registry and related documentation, ensuring data integrity and confidentiality.
• Support KYC/AML review and onboarding process for new investors in coordination with compliance and legal teams.
• Review and approve investor notices, statements, and reporting packages prior to dissemination, ensuring accuracy, completeness, and regulatory compliance.
• Liaise with internal teams (fund accounting, legal, compliance, etc.) and external stakeholders (clients, investors, auditors).
• Manage multiple client mailboxes efficiently, ensuring all investor queries are addressed in a professional and timely manner.
• Demonstrated strong understanding of fund and investment structures, enabling thorough comprehension of capital activities and effective resolution for audit inquiries. Skilled in analyzing complex investment frameworks to support audit requests and ensure compliance.
• Participate in system enhancements, process improvements, and UAT testing where applicable.
• Provide training and mentorship to junior team members while assisting the Manager/AVP in managing workflows.
• Maintain adherence to internal policies, controls, and regulatory requirements to ensure compliance.

Required Qualifications and Skills:
Master's degree in finance, accounting, business administration, or a related field.
3+ years of experience in Transfer Agency or investor services, preferably within private equity or alternative investments.
Strong knowledge of private equity fund structures (e.g., LP/GP, capital calls, distributions, equalization).
Proficiency in Microsoft Excel and experience with fund administration systems (e.g., Investran, Geneva, Intralinks, Investor Vision, Investor portal, etc.) is a plus.
Understanding of KYC/AML requirements and investor onboarding processes.
Strong attention to detail and ability to work under pressure and meet tight deadlines.
Excellent communication and interpersonal skills.
Preferred Attributes:
Experience in a client-facing role.
Ability to work independently and manage multiple priorities.
Strong analytical and problem-solving skills.
Collaborative team player with a proactive mindset.
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.