In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world’s most exceptional real-life experiences — from immersive tours to museums to live events and everything in between.
We’ve got scale, fast growth, and solid fundamentals
Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 14 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. We've been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because that's what our mission needs and deserves.
Now is the right time
While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late.
Our culture
Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook
👩💻The Role
Join Headout’s Operations team as an IT & Assets Coordinator, where you'll be the backbone of our office’s tech infrastructure. From troubleshooting laptops to ensuring seamless video conferencing, you’ll play a critical role in keeping our Bangalore office running smoothly. You’ll also oversee asset procurement, maintain stable WiFi connectivity, and collaborate with vendors to ensure our tech needs are met efficiently.
🤩 What makes this role stand out
- Be the go-to person for all IT-related issues, ensuring our team experiences minimal downtime.
- Own WiFi network stability and video conferencing setups in the office to ensure smooth internal and external communication.
- Manage IT asset procurement, inventory, and vendor relationships, ensuring we always have the right tools and resources.
- Your problem-solving skills will directly enhance productivity, collaboration, and efficiency in our office.
🎯 Essential skills & experience
- 2-3 years of experience in IT support, asset management, or a similar role
- Strong troubleshooting skills for both Windows and macOS systems
- Experience in IT procurement and vendor management
- Ability to diagnose and resolve WiFi and networking issues efficiently
- Familiarity with video conferencing tools (Google Meet, Zoom, etc.)
- A proactive mindset with the ability to work independently and manage multiple responsibilities.
At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com.
Privacy policy
Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.
