Manage and grow Microsoft-related enterprise accounts by building stakeholder relationships, identifying training and cloud solution opportunities, driving revenue, coordinating internal teams, maintaining pipelines and forecasts, and ensuring customer satisfaction. The role includes account planning, opportunity tracking, cross-selling, upselling, issue resolution, CRM maintenance, and collaboration with Microsoft teams across Azure, certification, AI, and upskilling initiatives.
Key Account Manager – Microsoft Account
About CloudThat
About the Role
Key Responsibilities
What CloudThat Offers
Interview Process
Location: Bengaluru, India – Work from Office
Employment Type: Full-time
Experience: 3–6 Years
About CloudThat
CloudThat is a leading cloud consulting and training company, helping organizations build capabilities across Microsoft Azure, AWS, Google Cloud, AI, Data and other emerging technologies.
CloudThat works closely with leading technology partners including Microsoft and supports organizations with technology consulting, training and upskilling solutions.
About the Role
We are looking for a Key Account Manager – Microsoft Account to manage and grow the Microsoft account/business.
The role will be responsible for building strong relationships with Microsoft stakeholders, understanding business requirements, identifying opportunities and coordinating with internal teams to deliver the right training and technology solutions.
Key Responsibilities
- Manage and develop relationships with Microsoft stakeholders and account teams.
- Act as the primary point of contact for assigned Microsoft-related accounts and opportunities.
- Understand customer/business requirements and identify relevant CloudThat solutions.
- Drive account growth, revenue and new business opportunities.
- Work closely with Microsoft teams to identify training, certification, cloud and upskilling opportunities.
- Coordinate with Sales, Pre-Sales, Training and Operations teams for smooth execution.
- Prepare account plans, opportunity pipelines and regular business updates.
- Track opportunities from initial discussion to closure and delivery.
- Identify cross-selling and up-selling opportunities within existing accounts.
- Maintain strong customer relationships and ensure high customer satisfaction.
- Resolve customer issues and coordinate with internal teams for timely closure.
- Conduct regular account reviews and share business forecasts with management.
- Maintain accurate account and opportunity information in CRM.
- 3–6 years of experience in Key Account Management, B2B Sales, Enterprise Sales or Customer Success.
- Experience handling enterprise/corporate accounts.
- Strong experience in stakeholder and relationship management.
- Good understanding of Microsoft / Azure ecosystem.
- Experience in B2B technology, IT services, cloud, EdTech or training industry.
- Strong communication, presentation and negotiation skills.
- Ability to identify business opportunities and drive revenue.
- Strong coordination and account management skills.
- Willingness to work from office in Bengaluru.
- Experience working with Microsoft / Microsoft partners.
- Experience in selling Azure, Microsoft 365, AI or cloud training/services.
- Existing relationships with Microsoft stakeholders.
- Experience managing strategic/enterprise accounts.
- MBA/PGDM in Sales, Marketing or Business Management.
Key Account Management | B2B Sales | Microsoft/Azure | Enterprise Sales | Relationship Management | Stakeholder Management | Account Growth | Business Development | Negotiation | CRM
What CloudThat Offers
- Competitive salary and performance incentives.
- Opportunity to work closely with the Microsoft ecosystem.
- Learning and development opportunities across Cloud, AI and Data technologies.
- Collaborative and growth-oriented work environment.
- Opportunity to work with enterprise customers and technology partners.
Interview Process
Shortlisted candidates will go through a structured interview process involving business, functional and leadership discussions.
Join CloudThat and build a career at the intersection of Cloud, Microsoft, AI and Enterprise Technology.
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