Q2 Logo

Q2

Lead - Cloud Engineer

Sorry, this job was removed at 01:20 a.m. (IST) on Saturday, Mar 01, 2025
Be an Early Applicant
Hybrid
Bangalore, Bengaluru, Karnataka
Hybrid
Bangalore, Bengaluru, Karnataka

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
Job Summary: We are seeking a skilled and dynamic Cloud Engineer specializing in Data Center and Cloud technologies to join our team. The ideal candidate will manage the virtual data center infrastructure, act as a critical escalation point for the NOC/IOC team, and oversee local ISP vendors and office infrastructure for over 700 personnel. This role requires expertise in handling critical incidents, outages, JIRA tickets, and participation in cloud migration or patching projects, with a strong understanding of automation, orchestration, and vulnerability management.
Key Responsibilities:
Data Center Infrastructure Management: Oversee and manage virtual data center infrastructure to ensure optimal performance and availability.
Incident Management: Serve as an escalation point for the NOC/IOC team, resolving major outages and critical incidents effectively.
Vendor Management: Coordinate and manage relationships with local ISP vendors to ensure reliable connectivity and service.
Office Infrastructure Management: Maintain and support the local office infrastructure, serving over 700 employees.
Project Participation: Contribute to cloud migration, patching projects, and vulnerability management efforts.
JIRA Ticket Resolution: Address and resolve JIRA tickets efficiently, ensuring adherence to SLAs.
Automation and Orchestration: Leverage tools such as Ansible, HashiCorp Consul, Nomad, Vault, Packer, and Terraform (or equivalent technologies) to streamline operations and improve efficiency.
System Administration: Demonstrate proficiency in Linux and Windows systems administration.
Scripting Expertise: Utilize scripting languages such as Bash or PowerShell to automate tasks and processes.
Cloud and Virtualization: Exhibit expertise in VMWare and cloud platforms such as AWS or Azure.
Monitoring and Analysis: Use tools like 1000Eyes, Snowflake, Splunk, or equivalent network traffic dashboards to monitor , analyze , and troubleshoot issues.
Geographic Collaboration: Work effectively with peers across different geographies to ensure seamless operations.
Qualifications and Skills:

  • Technical Proficiency:


  • Strong knowledge of automation/orchestration tools (e.g., Ansible, Terraform, HashiCorp tools).


  • Advanced understanding of Linux and Windows systems administration.


  • Proficiency in cloud environments like AWS or Azure and virtualization technologies such as VMWare.


  • Hands-on experience with monitoring tools like 1000Eyes, Snowflake, or network traffic dashboards.


  • Scripting Skills:


  • Proficiency in scripting languages such as Bash or PowerShell.


  • Problem-Solving Skills:


  • Ability to handle critical incidents, troubleshoot issues, and resolve JIRA tickets.


  • Adept at managing patches and vulnerabilities.


  • Collaboration and Communication:


  • Strong interpersonal skills to work with peers globally.


  • Ability to manage vendor relationships effectively.


  • Experience:


  • Prior experience managing infrastructure for large-scale offices.


  • Exposure to cloud migration and patching projects.


Preferred Qualifications:

  • Typically requires a Bachelor's degree in (relevant degree) and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.


  • Familiarity with dashboards like Splunk.


  • Experience working in a global, multi-cultural team environment.


  • Knowledge of additional tools or frameworks is a plus.


Job Summary: We are seeking a skilled and dynamic Cloud Engineer specializing in Data Center and Cloud technologies to join our team. The ideal candidate will manage the virtual data center infrastructure, act as a critical escalation point for the NOC/IOC team, and oversee local ISP vendors and office infrastructure for over 700 personnel. This role requires expertise in handling critical incidents, outages, JIRA tickets, and participation in cloud migration or patching projects, with a strong understanding of automation, orchestration, and vulnerability management.
Key Responsibilities:
Data Center Infrastructure Management: Oversee and manage virtual data center infrastructure to ensure optimal performance and availability.
Incident Management: Serve as an escalation point for the NOC/IOC team, resolving major outages and critical incidents effectively.
Vendor Management: Coordinate and manage relationships with local ISP vendors to ensure reliable connectivity and service.
Office Infrastructure Management: Maintain and support the local office infrastructure, serving over 700 employees.
Project Participation: Contribute to cloud migration, patching projects, and vulnerability management efforts.
JIRA Ticket Resolution: Address and resolve JIRA tickets efficiently, ensuring adherence to SLAs.
Automation and Orchestration: Leverage tools such as Ansible, HashiCorp Consul, Nomad, Vault, Packer, and Terraform (or equivalent technologies) to streamline operations and improve efficiency.
System Administration: Demonstrate proficiency in Linux and Windows systems administration.
Scripting Expertise: Utilize scripting languages such as Bash or PowerShell to automate tasks and processes.
Cloud and Virtualization: Exhibit expertise in VMWare and cloud platforms such as AWS or Azure.
Monitoring and Analysis: Use tools like 1000Eyes, Snowflake, Splunk, or equivalent network traffic dashboards to monitor , analyze , and troubleshoot issues.
Geographic Collaboration: Work effectively with peers across different geographies to ensure seamless operations.
Qualifications and Skills:

  • Technical Proficiency:


  • Strong knowledge of automation/orchestration tools (e.g., Ansible, Terraform, HashiCorp tools).


  • Advanced understanding of Linux and Windows systems administration.


  • Proficiency in cloud environments like AWS or Azure and virtualization technologies such as VMWare.


  • Hands-on experience with monitoring tools like 1000Eyes, Snowflake, or network traffic dashboards.


  • Scripting Skills:


  • Proficiency in scripting languages such as Bash or PowerShell.


  • Problem-Solving Skills:


  • Ability to handle critical incidents, troubleshoot issues, and resolve JIRA tickets.


  • Adept at managing patches and vulnerabilities.


  • Collaboration and Communication:


  • Strong interpersonal skills to work with peers globally.


  • Ability to manage vendor relationships effectively.


  • Experience:


  • Prior experience managing infrastructure for large-scale offices.


  • Exposure to cloud migration and patching projects.


Preferred Qualifications:

  • Typically requires a Bachelor's degree in (relevant degree) and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.


  • Familiarity with dashboards like Splunk.


  • Experience working in a global, multi-cultural team environment.


  • Knowledge of additional tools or frameworks is a plus.


This position requires fluent written and oral communication in English.
Health & Wellness

  • Hybrid Work Opportunities
  • Flexible Time Off
  • Career Development & Mentoring Programs
  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
  • Community Volunteering & Company Philanthropy Programs
  • Employee Peer Recognition Programs - "You Earned it"


Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Q2 Bengaluru, Karnataka, IND Office

Bengaluru, Karnataka, India, 560067

Similar Jobs at Q2

11 Hours Ago
Hybrid
Bangalore, Bengaluru, Karnataka, IND
Senior level
Senior level
Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Implementation Engineer will implement Q2's Digital Banking Solutions, aligning them with client requirements. Responsibilities include partnering with clients, performing quality checks, leading training, problem-solving, and ensuring compliance with security policies and controls. The role demands strong MS SQL and networking skills, along with experience in configuration and deployment on the Salesforce platform.
2 Days Ago
Hybrid
Bangalore, Bengaluru, Karnataka, IND
Senior level
Senior level
Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Lead Software Engineer will design, implement, integrate, and test backend solutions while supporting and maintaining production systems. They will work on enhancing software development processes, applying good design principles, and debugging complex systems, all while adhering to security and privacy policies.
4 Days Ago
Hybrid
Bangalore, Bengaluru, Karnataka, IND
Senior level
Senior level
Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Lead Software Engineer is responsible for leading the development and maintenance of software products through the agile cycle, providing technical guidance, advocating high-quality code, conducting debugging, and presenting updates to leadership.

What you need to know about the Bengaluru Tech Scene

Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account