Lead DevOps Engineer

ACKO is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets and money. Launched in 2016, ACKO started by reimagining insurance, making it simple, hassle-free and customer-first. Today, our mission goes beyond that: we aim to touch the lives of 1 million users, building products that solve real-world problems with technology at the core.

We are not just another insurance company, our DNA is product-tech, and our approach is bold, innovative, and digital-first. From zero commission, zero paperwork, and instant renewals to same-day claims settlements and app-based tracking, ACKO is a Welcome Change from traditional insurers. But what truly sets us apart? Our people. At ACKO, every Acker’s voice and ideas matter. We’re a vibrant, inclusive team of creators, thinkers, and doers, building products that redefine protection while ensuring each Acker grows, thrives and does meaningful work.

Join us at ACKO, where bold ideas, real impact and tech-driven innovation redefine protection and peace of mind - and where YOU can make a real difference in people's lives. ACKO is a product-tech company, launched in 2016, solving real-world problems for customers, starting with insurance. And as a customer-first organization serving the digitally-savvy, ACKO’s value proposition of ‘Welcome Change’ focuses on offerings that make insurance simple and hassle-free! With features such as zero commission, zero paperwork, instant renewal, same-day claim settlements, and app-based updates on claims, ACKO is a 'Welcome Change' from traditional insurers.

Having said that, we are not just another conventional insurance firm, or the people consulted solely for "claims”! Anchored in a tech-centric philosophy, ACKO’s approach fuels innovation, empowering us to develop comprehensive products that cater to every aspect of our customers' insurance requirements. And while we are at it, we put our Ackers at the heart of everything we do. We're not your typical 9-to-5 workplace; we're a vibrant and inclusive bunch of innovators and creators making sure every Acker’s idea matters, their voice is heard, and their growth is part of our mission.

About the Role

The Lead DevOps Engineer in our team will be a key member who will be managing various aspects of our cloud infrastructure that includes Infrastructure & Configuration management, Cost optimization, Release management and CI/CD, Monitoring & Alerting, Database management, and Infrastructure security.

Skills & Experiences:

• 8+ years of DevOps experience in managing all aspects of large-scale systems/ infrastructure and proficiency at working in AWS Cloud.

• Should be a hands-on person who can work independently or with minimal guidance and can drive the team’s deliverables by mentoring and guiding junior team members.

• Solid understanding and experience in various technology domains like Infrastructure-As-Code and Configuration Management (Terraform/ Ansible), CI/CD (Jenkins), Observability tools (Prometheus, Statsd/Graphite, ELK Stack), Container Orchestration (Kubernetes), Network and Application Security in AWS, SQL/NoSQL databases (Postgres/ Elasticsearch, etc).

• Should be comfortable in working with other stakeholders to ensure the timely completion of cross-functional projects.

• Should have sound knowledge of general technology best practices and should know how to use them together in an efficient way to improve the quality of results.

• Should be always open to embracing new technologies or solutions.

• Should have good communication, interpersonal, and leadership skills.

• B.E./B.Tech in Computer Science or equivalent from a reputed college.

Responsibilities:

• You will be a core hands-on contributor to the team’s projects and will actively participate in the Planning and design phase across projects, and work closely with all stakeholders toward their execution.

• Ensure that Availability, Scalability, Security, and other aspects of Software Operability are improved and maintained across the stacks.

• Think out of the box and come up with innovative ideas that help the business run more efficiently.

• Take initiative and work on evaluating new tools/technologies which will be helpful in the long run.

• Establish technical best practices to be followed by the teams and help others to adopt them.

• Come up with long-term solutions to frequent problems and work with the team to achieve those goals.