About the Role
As a backend engineer on the Communications Platform team at Gojek, you’ll play a crucial role in enhancing how we connect with our users across various channels. Your work will involve tackling complex technical challenges. The solutions you develop will directly affect every Gojek customer.
What You Will Do
- Collaborate with Communications Platform Tech Leads to develop and implement features that enhance communication efficiency and ensure high scalability
- Takes ownership for the entire lifecycle of their stories: development, test, production, and subsequent fixes and improvements
- Design and develop customized solutions that are scalable and generic, catering to the diverse needs of the platform’s clients
- Maintain the security and integrity of the platform and its integrations
- Performs code reviews that follow the standards and practices of the engineering handbook and that are recognized by their team as helpful
- Collaborate and Mentor junior engineers, designers and QAs to flesh out implementation details based on the established pattern in the stream
- Actively review tracking and reporting system metrics with the team.
What You Will Need
- At least 6+ years of hands-on experience in designing, developing, testing, and deploying large scale applications, microservices in Golang (mandatory)
- At least 1 year of experience in leading a team of engineers.
- Good skill in design, development, testing and deploying applications on Kubernetes
- Excellent attitude and passion working in a team with willingness to learn depth
- Able to collaborate well with multiple stakeholders in parallel to align and unblock the team
- Experience in building low latency, high throughput services
- Experience in working with relational databases and distributed cache
- Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks
About the Team
The Communication Platform team plays a pivotal role in managing and enhancing user interactions within the Gojek ecosystem. We are responsible for facilitating seamless communication between users and the platform, as well as between Gojek and its users, across a variety of channels including Chat, Call, SMS, WhatsApp, Push Notification and Email.
Our mission is to ensure that every message—whether it's a notification, a transactional update, or customer support—is delivered efficiently and effectively. We achieve this by building robust and scalable communication systems that handle millions of interactions daily, ensuring reliability, security, and a top-notch user experience.
In addition to managing these communication channels, we also focus on growing our user base through innovative marketing tools like Shuffle and Snippet. Shuffle allows us to deliver personalized content and offers to users at the right moment, while Snippet provides engaging in-app story format content that enhances the overall user experience.
Our team is made up of talented engineers, product managers, and designers who work together to create and maintain these systems. We thrive on solving complex challenges, innovating new features, and continuously improving our platform to better serve our users and the business.If you are passionate about building large-scale communication systems, working with cutting-edge technologies, and making a real impact on how millions of users interact with Gojek, then this is the team for you.
Top Skills
What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
