Lead Software Engineer - SRE/DevOps Manager

Job Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As the SRE/DevOps Lead at JPMorgan Chase within the Employee Platform, you will be responsible for leading a team of engineers to design, implement, and maintain our OnPrem/cloud application and infrastructure. You will leverage your extensive experience with AWS, Terraform, Kubernetes, Observability, and automation to ensure our systems are robust, scalable, and efficient. Your role will involve collaborating with cross-functional teams to drive best practices in site reliability engineering and DevOps.
Job responsibilities

• Lead and mentor a team of SRE/DevOps engineers, fostering a culture of collaboration, continuous improvement, and innovation.
• Provide technical guidance and support to team members, ensuring high standards of performance and professional development.
• Design, implement, and manage scalable, secure, and highly available cloud infrastructure and application hosted on AWS.
• Utilize Infrastructure as Code (IaC) tools such as Terraform to automate the provisioning and management of infrastructure resources.
• Ensure the reliability and performance of Kubernetes clusters and associated services.
• Implement and maintain observability solutions to monitor system performance, detect anomalies, and ensure uptime.
• Utilize tools such as Prometheus, Grafana, Splunk/ELK, or similar to provide actionable insights and proactive issue resolution.
• Develop and maintain CI/CD pipelines to automate the build, test, and deployment processes.
• Implement automation and tools to streamline operations and reduce manual intervention.
• Collaborate with development, QA, and product teams to ensure seamless integration and delivery of new features and updates.
• Communicate effectively with stakeholders to provide updates on system status, incidents, and improvements.
• Lead incident response efforts, perform root cause analysis, and implement corrective actions to prevent recurrence.
• Troubleshoot complex infrastructure and application issues, ensuring timely resolution and minimal impact on operations.
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification in SRE/Dev Ops concepts and 5+ years of applied experience w ith a strong background in cloud infrastructure, automation, and CI/CD.
• Expertise in AWS services and architecture & pProficiency in Terraform for Infrastructure as Code (IaC).
• Extensive experience with Kubernetes for container orchestration.
• Strong knowledge of observability tools and practices.
• Excellent scripting and automation skills (e.g., Python, Bash, Go).
• Strong problem-solving skills and the ability to troubleshoot complex issues.
  Excellent communication and leadership skills.
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Practical cloud native experience

Preferred qualifications, capabilities, and skills

• AWS Certified Solutions Architect or similar certifications.
• Experience with other cloud platforms (e.g., GCP, Azure).
• Familiarity with security best practices and compliance standards.
• Experience with configuration management tools (e.g., Ansible, Chef, Puppet).

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.