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- Understand/Create solution documents
- Develop product knowledge in Salesforce Marketing Cloud Engagement, Salesforce Data Cloud
- Provide technical consultation on various aspects of solutions and best practices.
- Implement complex development and configuration activities for clients
- Drive thorough quality assurance tests
- Develop as built documentation throughout the project to provide seamless handover
- Drive discovery and design workshops and document requirements, deliverables, assumptions and exclusions.
- Should drive activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
- Liaise with Salesforce Marketing Cloud product teams to support client implementations
Requirements
- 7+ years of overall experience with 5+ years in Salesforce Marketing technologies
- Excellent consulting skills to engage clients in a to deliver trusted advice on their implementations
- Experience designing & implementing solutions with Salesforce Marketing Cloud - email studio, ad studio, journey builder, automation builder, amp script, subscriber management, cross channel journeys, IP warming, Einstein etc.
- Experience implementing solutions with Salesforce Data Cloud - Data Model, Data Transformation, Identity Resolution, Segmentation, Activation, Data Kit, Data Action, Flows, Standard Connectors etc.
- Experience working with and developing complex and optimized SOQL queries
- Experience of SOAP, REST, Salesforce Marketing Cloud and Data Cloud APIs
- Experience with systems integrations such as CRM, Content Management.
- Familiarity with SDLC methodologies including requirements, design, implementation, testing and maintenance
- Experience with Product lifecycle management frameworks like Jira and Version Control tools.
Preferred Skills
- Experience working with Salesforce Marketing Cloud Personalization and Intelligence.
- Familiarity with other client side web development design languages, scripting tools, and protocols such as HTTP, CSS, JQuery, HTML, XML, AMPScript, JSON and JavaScript etc.
- Experience working with visualization software applications such as MS Visio/Lucid Charts
- Desirable: Salesforce Marketing Cloud certifications - Admin, Developer, Consultant, Email Specialist
- Desirable: Salesforce Data Cloud Consultant
What you need to know about the Bengaluru Tech Scene
Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
