Lead UX Designer

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
RESPONSIBILITIES: • Transform ideas into valuable, usable software experiences• Conduct formal and informal user research and testing of in-progress work, and assist in implementation of user-based testing to provide optimization of existing application; produce professional research reports• Create UX deliverables including user personas, site maps, concept maps, process flows, wireframes, interactive prototypes, and UI designs that effectively communicate the product architecture, layout and functionality to team members• Apply established UI patterns to prototypes and mockups to ensure consistency across products, and influence the creation of new UI patterns• Engage with content writers to preserve the integrity of UI content and help documentation• Effectively collaborate with product managers, researchers, project team members and other stakeholders to understand product vision and customer needs while validating designs through testing and customer feedback• Deliver effective presentations of ideas and concepts to small project teams• Deliver appropriate design deliverables and participate in Development and QA efforts to ensure designs are developed as specified.• Create and meet quarterly project goals and deadlines
REQUIRED EXPERIENCE AND KNOWLEDGE: • Bachelor's Degree in Graphic Design, Information Architecture, HCI or related field plus 8+ years of professional experience in UX Design, or a comparable amount of work experience.• Strong foundation in Adobe Creative Suite, prototyping and wireframing software (such as Figma, Axure and Sketch)• Solid understanding of information architecture tools and techniques, including site maps, concept maps and process flows• Strong foundation in usability best practices• Ability to understand and inspect HTML, CSS and JavaScript for design acceptance and troubleshooting• Strong attention to detail, with an aesthetic sensibility that requires minimal art direction• Highly professional written and verbal communication skills.• Proven observational and listening skills; ability to recognize user experience needs and convert into product design• Ability to collaborate well with teammates in multiple roles and occasionally lead small projects
PREFERRED EXPERIENCE AND KNOWLEDGE: • Visual design• Multi-device design• Knowledge of the software development lifecycle, including agile• Content management experience• Experience with user research• Knowledge of accessibility best practices• Front-end development (HTML & CSS)
This position requires fluent written and oral communication in English.
Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.