Manager, Client Insights

Job Title: Manager, Client Insights
Location: Mumbai or Delhi, India (Remote is possible)

About This Role:

Comscore is looking for a new Manager of Client Insights who will complete client-driven data analysis to answer user product and data questions, and to provide useful insights to clients relating to application of data for their business use cases, such as RFP response, competitive benchmarking, campaign planning, and research.

They will provide first line of product training and support to clients of Comscore’s syndicated product offerings, provide clients with technical tagging support and communicate product enhancements and methodology changes to clients.
Identifying training opportunities based on client usage and needs, partnering with sales and proactively communicating client updates to respective account leads will be part of the daily responsibilities as well.

What You’ll Do:

• Sets strategic goals, vision, and direction and provides thought leadership to syndicated insights team. Deploys resources across the team to serve the needs of clients and Comscore stakeholders
• Drives efficiencies throughout the syndicated insights team; expects constant improvements and excellence
• Builds strong and nimble teams that quickly adapt to rapidly changing needs by growing managerial capability
• Collaborates closely with Product Development to develop new products that anticipate and meet the needs of existing and new clients
• Responsible for hiring, firing, and performance management of team

What You’ll Need:

• 5+ years of supervisory experience
• Able to anticipate team needs and implement new solutions
• Has a keen understanding of Comscore's markets, competitors, and clients
• Possesses an expert-level of knowledge of Comscore's offerings, methods, data assets, and people
• Able to build capability and managerial bench strength in direct reports
• Builds and maintains strong relationships with Comscore managers and executives
• Possesses excellent business acumen and strategic thinking, and thinks beyond syndicated insights to support Comscore's strategic vision

Shift timing:

The regular hours for this position will cover business hours in India – typically 9:00am-5:30pm IST. Occasionally, later hours may be required for meetings with teams in other parts of the world. Additionally, for the first 4-6 weeks of onboarding and training, US Eastern time hours (IST -9:30) may be required.

Benefits:

• Medical Insurance coverage is provided to our employees and their dependants, 100% covered by Comscore;
• Provident Fund is borne by Comscore, and is provided over and above the gross salary to employees;
• 26 Annual leave days per annum, divided into 8 Casual leave days and 18 Privilege leave days;
• Comscore also provides a paid “Recharge Week” over the Christmas and New Year period, so that you can start the new year fresh;
• In addition, you will be entitled to:

• 10 Public Holidays;
• 12 Sick leave days;
• 5 Paternity leave days;
• 1 Birthday leave day.

• Flexible work arrangements;
• “Summer Hours” are offered from March to May: Comscore offers employees the flexibility to work more hours from Monday to Thursday, and the hours can be offset on Friday from 2:00pm onwards;
• Employees are eligible to participate in Comscore’s Sodexo Meal scheme and enjoy tax benefits; 

About Comscore:

At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.

Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com.

Comscore is committed to creating an inclusive culture, encouraging diversity.

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