Manager II, Software Engineering

Toast has grown to be a leading hospitality software company in the US and is now setting its sights on our next stages of growth.  As the business continues to grow, there is increased demand to enhance the enterprise level of support in the product. Toast customers who managed several restaurants a few years ago are now expanding their business and adding new locations. New enterprise customers are looking to leverage Toast technology to support the growth of their business in new ways. These exciting new opportunities will require Toast to bolster our product offerings

Are you bready* for a change?

We are seeking an Engineering Manager to lead the development of a brand-new product within Toast’s Commerce POS group. Since this is a very early stage product, you will leverage your strong foundation of technical skills to provide technical oversight and mentoring for their team. You will collaborate very closely with dedicated PM and UX colleagues to rapidly iterate on delivering new features to Toast customers in a highly entrepreneurial environment. Your direct responsibilities will include recruiting team members, growing the skills and performance of your team, and leading your team to deliver a product that meets the needs of our users.     

About this roll* (Responsibilities) 

• Drive delivery of business outcomes, including planning and execution 
• Collaborate closely with PM and UX to define actionable, valuable work for the team
• Collaborate with stakeholders across the organization to help your teams accomplish their goals
• Oversee end-to-end delivery of software, including team ownership of monitoring and production issues
• Guide the team’s quality and testing strategy 
• Coach engineers for professional and technical development 
• Recruit and onboard new team members

Do you have the right ingredients*? (Requirements)

• Experience writing, delivering, and operating software in a SaaS environment
• Experience mentoring and developing successful teams
• Experience deeply collaborating with PM and UX partners
• Strong technical background that you use to guide your team’s decisions and plans
• A desire to build a diverse team that wins together and prioritizes customer success

We are hiring individuals with a wide range of experience so if you have more or less than these exact roles, please still apply!

Our Tech Stack

Toast’s products run on a stack that ranges from guest and restaurant-facing Android tablets to backend services in Java to internal, guest-facing and restaurant-facing web apps. Our backend services follow a microservice architecture written using Java 8 and DropWizard; we use AWS extensively, ranging from S3 to RDS to Lambda. We have our own platform for dealing with user management, service elevations and robust load balancing. Toast stores data in a set of sharded Postgres databases and utilizes Apache Spark for large scale data workloads including query and batch processing. The front-end is built primarily using React and ES6. The main Toast POS application is an Android application written in Java and Kotlin. For data between tablets and our cloud platform we operate RabbitMQ clusters as well as direct tablet communication to the back end.

*Bread puns encouraged but not required