Toast has grown to be a leading hospitality software company in the US and is now setting its sights on our next stages of growth. As the business continues to grow, there is increased demand to enhance the enterprise level of support in the product. Toast customers who managed several restaurants a few years ago are now expanding their business and adding new locations. New enterprise customers are looking to leverage Toast technology to support the growth of their business in new ways. These exciting new opportunities will require Toast to bolster our product offerings
Are you bready* for a change?
Toast is looking for an Engineering Manager to lead our Loyalty Integrations Team. As a team leader, you will lead a team tasked with helping to deliver the most important features for our enterprise customers and directly impact Toast’s success. You love developing the skills of your team and finding ways to deliver features more efficiently. You help connect their work to Toast’s broader mission. You care deeply about helping the people whom you manage grow into excellent engineers and great teammates. You are interested in technical work, with enough experience to make sure that engineers are moving in the right direction. On a given day, you might be reviewing design documents and PRs, coordinating discussions between teams, making technical and roadmap trade offs taking customer needs into account, collaborating on roadmaps with architectural and product stakeholders, and conducting 1:1s with team members.
About this roll* (Responsibilities)
- Help drive the operational plan and strategic roadmap of the Loyalty Integration product at Toast serving all levels of customer
- Coach individual contributors for professional and technical development
- Collaborating with stakeholders across the organization to help your teams get stuff done
- Make roadmap and trade off decisions focusing on customer outcomes
- Maintaining a clear roadmap in collaboration with support and product partners
- Mentor both new and experienced engineers in both technology and leadership
- Guide teams to build systems that will scale to the next order of magnitude of growth
- Track and ensure teams are delivering impact and outcomes in their work
- Drive knowledge sharing programs across the engineering organization
- Hire and develop new team members
Do you have the right ingredients*? (Requirements)
- 12+ years of experience writing, delivering, and operating software in a SaaS environment
- Experience mentoring and developing successful teams
- A strong sense of empathy for customers and teammates
- A desire to build a diverse team that wins together and prioritizes customer success
Our Tech Stack
Toast’s products run on a stack that ranges from guest and restaurant-facing Android tablets to backend services in Java and Kotlin to internal, guest-facing and restaurant-facing web apps. Our backend services follow a microservice architecture written Java and Kotlin and DropWizard; we use AWS extensively, ranging from S3 to RDS to Lambda. We have our own platform for dealing with user management, service elevations and robust load balancing. Toast stores data in a set of sharded Postgres databases and utilizes Apache Spark for large scale data workloads including query and batch processing. The front-end is built primarily using React and ES6. The main Toast POS application is an Android application written in Java and Kotlin. For data between tablets and our cloud platform we operate Pulsar clusters as well as direct tablet communication to the back end.
*Bread puns encouraged but not required
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
Toast Bengaluru, Karnataka, IND Office
Our Bangalore office is filled with colors, patterns, and textures to reflect the local culture and tie in our Toast values. Whether taking in the views of the lake, or the city, there is no shortage of excitement in this space!
