Manager, Revenue Operations

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.
 

At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact.

Reporting to NAVEX’s Director of Global Revenue Operations, you will play a critical role in establishing our Revenue Operations team locally and driving revenue-generating processes across the global organisation. You will provide guidance and support to an admin team responsible for quote management, order processing, data management, and sales support. You will identify opportunities for process improvement and work cross-functionally to enhance the efficiency and effectiveness of your team and our sales processes.

Our environment is fast paced. We will leverage your drive and unwavering commitment to our customers to help further our team’s success! 

The expected working hours for this role will be 3:00 PM to 12:00 AM IST.

What you’ll get: 

• Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights.

• Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary.

• Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference.

• Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community.

• An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home.

• Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.

What you’ll do:

• Lead a team of Revenue Operations professionals, ensuring a high level of customer satisfaction across your team

• Generate and analyse reports and dashboards on quota activity, case management, and team productivity; using data to identify trends and support strategic decision-making

• Ensure adherence to company policies, pricing guidelines, and industry best standards

• Act as an escalation contact for the sales team

• Proactively identify and drive cross-functional initiatives that improve the efficiency and effectiveness of your team and our sales processes

• Work independently and as part of a team, demonstrating initiative and a proactive approach to problem-solving

• Train Revenue Operations team members on new functionalities as well as onboard all new members to the team

• Manage ad-hoc projects and duties as required

What you’ll need:

• 5+ years of experience in Revenue Operations or Sales Operations

• 2+ years of experience effectively building, leading and managing a team

• Power user of Salesforce.com and CPQ software

• Excellent verbal and written communication skills, stakeholder management and cross-functional collaboration

• Experience driving initiatives that impact revenue, improve efficiency, and support scalability

• Highly detail-oriented and organised, with the ability to manage multiple priorities in a fast-paced environment

• Ability to drive results through your job competencies of influence, strategic execution and talent development

• Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results and instills trust

Our side of the deal: 

We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals. 

• Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team.

• The starting pay range for this role is 2,810,000 INR with 5% MBO and night shift differential of 500 INR/day.

• Pay progression based on your performance. 

We’re committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX’s career page to find out more information. We’re an equal opportunity employer, including all disability and veteran status. 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!