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Alcon*

Manager, Sales Technology & Analytics Enablement (P)

Posted 14 Days Ago
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Bangalore, Bengaluru Urban, Karnataka
Mid level
Bangalore, Bengaluru Urban, Karnataka
Mid level
The INT CommEx Dashboard Developer role focuses on developing and maintaining dashboards for Analytics, primarily using CRM Analytics and Tableau while adhering to Agile methodologies. Responsibilities include bug fixing, documentation of processes, interaction with stakeholders, and collaboration on special projects based on expertise.
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Summary of Position:

The INT CommEx Dashboard Developer is a critical role that develops and maintains dashboards assigned by the INT Product Owner for Analytics. The Dashboard developer is an expert on CRM Analytics (EA), Tableau and other future Systems that potentially can be included into the Analytics portfolio. Develops with INT Scope, but can be required to regional customizations based on different requirements, as compliance, piloting priority or impact in the business Follows Agile methodology to develop dashboards based on incremental enhancements, becomes an expert on certain dashboards or areas, and assures the process and knowledge is well documented for future sustainability.

Key Responsibilities:

Product

• Develops dashboards based on requirements and assigned priority

• Maintains and bugfix dashboards based on bugfix assignments

• Specialized in some dashboards or areas (Owner of a dashboard, or expert on execution KPIs…)

Process

• Documents the development process and bugfix key content (description of the development) + final user experience based on templates (2 minutes video demo to be posted as reference)

• Participates in special projects based on the level or area of expertise

• Follows Scrum and agile methodology to deploy based on Sprints (grooming, effort assessment, development, testing and release)

• Interact with testers and applies required changes before deployment

Stakeholders

• Interacts with other developers in IT as well as with Automation developers to align and coordinate efforts for the expected complete solution success.

• Interacts with requestors to understand the enhancement requirements or bugfix during grooming sessions.

Key Requirements/Minimum Qualifications:

  • 5-9 years of total experience with 1 or 1+ years of relevant experience in CRM Analytics (EA)

  • Develops, maintains and bugfix dashboards based on requirements and assigned priority.

  • Documents the development key content and process.

  • Specialization in some dashboards or areas.

  • Participates in special projects based on the level or area of expertise.

Work hours: 11 AM to 8 PM IST

Relocation assistance: Yes

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.

Top Skills

Crm Analytics
Tableau

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