Senior consulting leader responsible for banking transformation, client growth, and delivery across Tier 1 financial institutions. Leads complex operations and technology transformation programs, target operating model design, executive client relationships, commercial performance, and cross-functional teams. Builds consulting capabilities and high-performing teams in India, while driving revenue, utilization, margin improvement, governance, and measurable transformation outcomes. Workforce transformation and capacity planning experience is advantageous.
Managing Principal – Banking Transformation & Team Leadership (Chennai)
Role OverviewAs a Managing Principal at Capco, you will be a senior leader responsible for driving client growth, leading complex transformation programmes, and shaping strategic direction across Tier 1 banking clients. You will combine deep domain expertise, delivery leadership, and commercial acumen to deliver measurable business outcomes.
This role will play a critical leadership role in expanding Capco's footprint in India, working closely with APAC leadership to deliver large-scale banking transformation programmes and build sustainable, high-performing teams. Experience in workforce transformation and operating model optimisation would be advantageous.
Key ResponsibilitiesClient Leadership & Growth- Build and manage C-level relationships across banking clients (WRB, Corporate, Operations, Technology).
- Support origination and closing large transformation deals (primarily in Operations & Technology).
- Define and lead account growth strategy, including pipeline development and GTM propositions.
- Act as a trusted advisor on banking transformation, operational excellence, and workforce strategy.
- Lead complex, multi-year transformation programmes across operations & technology.
- Drive design and implementation of target operating models, including process, technology, and workforce.
- Ensure delivery excellence through strong governance, risk management, and KPI tracking.
- Mobilise cross-functional teams (onshore/offshore) to deliver outcomes at scale.
- Build and scale high-performing consulting teams in Chennai and broader India.
- Own capability development and workforce planning and support hiring aligned to growth ambitions.
- Mentor team and lead capability build across key areas (programme delivery, workforce management, operations).
- Drive revenue growth, utilisation, and margin improvement.
- Write SoWs / manage changes to SoWs as required and manage onboarding for the team.
- Ensure strong financial governance across engagements (pricing, cost management, delivery efficiency).
Candidates with experience in workforce transformation, workforce management, capacity planning, or operating model optimisation may have opportunities to support related client initiatives.
- Exposure to enterprise workforce forecasting and capacity planning frameworks.
- Experience supporting workforce transformation and operating model initiatives.
- Understanding of workforce management processes, governance, and tooling.
- Ability to leverage workforce and operational data to inform decision-making.
- Exposure to workforce supply-demand planning, resource optimisation, and capacity management.
- Experience presenting workforce insights and recommendations to senior stakeholders.
- 15+ years of consulting experience in financial services (banking).
- Proven senior leadership experience (Director / Managing Principal).
- Strong experience in large-scale transformation programmes (Ops, Tech, Data).
- Deep expertise in banking Transformation, Operations or Technology.
- Experience in Target Operating Model design and implementation.
- Strong understanding of workforce transformation, automation and AI impact.
- The ideal candidate would also have experience / exposure in Workforce / Capacity Management.
- Experience working across global delivery models including India hubs.
- Strong network within Indian banking ecosystem or GCC environment.
- Experience building and scaling teams in India.
- Strong executive presence and stakeholder influence.
- Commercial mindset balancing growth and delivery.
- Strategic thinker with execution focus.
- Collaborative leadership across geographies.
- Passion for developing high-performing teams.
- Delivery quality and client satisfaction.
- Practice capability build and team growth.
- Successful delivery of transformation outcomes, including operational efficiency, productivity improvement, and organisational effectiveness where applicable.
- Revenue growth and margin management.
Capco Bengaluru, Karnataka, IND Office
Tower S2, Survey No 70,77,78/8A, Doddakannelli, Sarjapur Road, Bengaluru, Karnataka, India, 560035
Capco Bengaluru, Karnataka, IND Office
Electronic City, Tower 23, 70/1,2,3,4 Keonics Electronic City, Phase 1, EC4,, Bengaluru, Karnataka, India, 560100
Similar Jobs at Capco
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Reviews liquidity risk reports, validates data and reconciliations, analyzes requirements gaps, and supports regulatory finance transformation initiatives. Coordinates with global Finance, IT, Design, and business teams to resolve data quality issues, manage requirements workstreams, improve reporting controls, and deliver sourcing and process changes. Facilitates governance, issue resolution, stakeholder communication, and operational risk management across multiple regions.
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Lead end-to-end architecture for agentic AI solutions, including multi-agent workflows, tool calling, memory, retrieval, human-in-the-loop controls, and cloud deployment. Define security, resilience, scalability, latency, cost, observability, and governance standards. Select models, cloud services, vector search technologies, and frameworks while evaluating build-versus-buy decisions. Establish AIDLC stages, architecture decision records, evaluation criteria, release gates, and AI safety controls for banking-critical systems.
Top Skills:
Agentic AiAidlcAPIsAutogenCloud ArchitectureData IntegrationDistributed SystemsEnterprise SearchEvent-Driven SystemsIdentity IntegrationLanggraphLlmLlm ObservabilityMicroservicesRagSemantic KernelVector Databases
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Provides subject-matter expertise across ledger, accounting, and financial close processes. Leads general ledger and sub-ledger integration, accounting treatments, reconciliations, controls, process documentation, and regulatory compliance. Partners with Finance, Technology, Operations, Risk, and Change teams on ledger architecture, functional specifications, testing, governance, audit support, and release readiness. Mentors team members and advises senior stakeholders on financial integrity and control risks.
Top Skills:
General Ledger SystemsIfrsLocal GaapSub-Ledger Systems
What you need to know about the Bengaluru Tech Scene
Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
