Lead Technical Program Manager- Markets Technology: Athena Stability Program

Job Description
As a Lead Solutions Analyst on Athena stability program, you lead analysis and manage delivery of solutions and projects that have far-reaching implications for the firm.
This role requires a strong grasp of the big-picture - namely, how can technology help achieve business goals - as well as a keen ability to establish priorities, identify solutions, lead and motivate cross-functional teams to deliver solutions on time and to quality, and proactively address issues or risks. You combine tangible technical experience, data savviness, and relationship building to determine the right solutions, and processes and people to deliver solutions. You have a knack for leading through adversity and shifting priorities, and effective communication style to a diverse range of stakeholder audiences.
Job responsibilities

• Analyses incident data and reports on trends and insights
• Partners with engineering leadership and stakeholders to define target KPIs and projected solution KPIs
• Facilitates definition of milestones and deliverables aligning them to KPIs and overall business drivers and technical objectives
• Conducts solutions evaluation
• Facilitates solutions planning and delivery ensuring it occurs on time and to quality
• Manages risks and issues to resolution
• Monitors, alerts and reports on the health of the program

Required qualifications, capabilities and skills

• Deep knowledge of the problem space and solutions to improve blast radius, detection and recovery time, hygiene and observability and to harden trade and risk management business flows
• Several years of experience in production management, support or reliability functions in Markets or Global Technology in banking
• Excellent organizational skills and ability to structure and manage delivery of a complex program
• Experience leading agile teams, and managing delivery using empirical methods and data
• Excellent written and verbal communication skills
• Past software development experience in Markets or Global Technology systems in banking preferred

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.