Role - Solutions Engineer
Experience - 5+ Years
Location - Bangalore
Job Overview
CarCutter is the world's leading AI-powered visual editing and optimization solution for the automotive industry, serving customers across the globe. As part of Diffusely, the expert in image quality and visual content solutions for online sellers, we are expanding our passionate and fast-growing team.
We are looking for an experienced and highly skilled Solutions Engineer to join our team at CarCutter in Bangalore. In this role, you will leverage your technical expertise to customize and integrate our SaaS solution for large enterprise clients. Acting as a technical point of contact, you will ensure successful onboarding and smooth integration with key client systems including DMS, IMS, website providers.
Key Responsibilities
● Collaborate with enterprise customers to understand their technical requirements and business goals.
● Design and implement tailored solutions, including custom adjustments to our SaaS platform using Python.
● Lead the technical onboarding process, including system configuration, customization, and integration with client environments.
● Act as the primary technical point of contact, providing expert guidance and support during onboarding and integration.
● Troubleshoot and resolve complex technical issues during the implementation phase.
● Develop and integrate solutions using APIs and other tools to fit client needs.
● Provide technical training and documentation to clients to ensure smooth adoption of the platform.
● Collaborate with internal teams (e.g., Product, Account Setups, Support, Customer Success)
● Closely work with the Product team to identify and share opportunities for product development and standardization
● Identify and implement opportunities for process improvements to scale and optimize onboarding workflows.
Experience:
● Minimum of 5 years of experience in Fullstack or Backend Development, with hands-on experience in SaaS or B2B environments.
● Experience in Python programming for development, scripting, and integrations.
● Strong proficiency in Linux/Unix operating systems, including shell scripting and system configuration.
● Demonstrated ability to troubleshoot and solve complex technical issues.
● Experience working with APIs (e.g., REST, GraphQL) and integrating SaaS platforms with enterprise systems.
Skills:
● Excellent problem-solving and troubleshooting skills.
● Excellent English communication skills (written and verbal), with the ability to clearly explain technical concepts to both technical and non-technical, internal and external audiences.
● Ability to work independently as well as collaboratively in a team environment.
● Customer facing experience
Preferred Skills:
● Familiarity with cloud platforms such as AWS, Azure, or GCP.
● Knowledge of CI/CD pipelines and version control systems (e.g., Git).
● Understanding of enterprise authentication protocols (e.g., SSO, OAuth, LDAP).
Hiring process:
● Interview with Talent Acquisition team
● Call with Head of CV and VP of Global Strategic Accounts
● Final call with the Head of Product.
Location and Timing
● Location - Bangalore, India
● Work Timing - 2PM to 1AM IST
● 4 days Work from Office, 1 day Work from Home
