Microsoft SaaS Point Lead

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Microsoft SaaS Point Lead (Contract Type: 4 to 6 months)

Maker Lab is supporting our agency partner Miroma Project Factory for this role and we are looking for a contractor to support the build of sites and someone who has a strong blend of technical design expertise, and hands-on experience in building scalable solutions. 

Role: 

• Translate high-level business needs into detailed functional specifications, user stories, and technical requirements.
• Create and maintain comprehensive data mapping documents that define field-level translations, transformations, and business rules.
• Collaborate with solution architects to design scalable and robust integration solutions using Microsoft technologies (Azure Logic Apps, Power Automate, API Management, etc.).
• Define API requirements (REST, SOAP) and data formats (JSON, XML) needed for system interoperability.
• Own the integration component of projects, ensuring deliverables are on time and meet business objectives.
• Develop and manage comprehensive test plans, including unit testing, integration testing, and User Acceptance Testing (UAT).
• Create and maintain all integration-related documentation (solution design, data maps, support runbooks).
• Serve as the key liaison between business units, IT, and external vendors.
• Communicate complex technical concepts to non-technical stakeholders clearly and concisely.
• Contribute to the enterprise integration strategy by helping define best practices, standards, and reusable components.

You:

• BA/BS degree or equivalent experience
• 7+ years of experience in Technical Business Analyst, Integration Analyst, or similar role.
• Proven experience in business analysis fundamentals (requirements elicitation, process mapping, data modelling, workshop facilitation).
• Strong understanding of integration patterns (e.g., pub-sub, request-response, ETL).
• Hands-on experience with APIs (REST, SOAP) and data formats (JSON, XML).
• Proficient in writing SQL queries for data analysis.
• Proven experience working in Agile/Scrum development environments.

• Exceptional verbal and written English communication and presentation skills.

Contract Type: 4 to 6 months. 

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.