Monitoring Specialist @ IAOC

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Create monitoring checks for the applications using monitoring tools like ICINGA, AppDynamics and New Relic & other tools
Relevant experience in the operation of IT services, ideally in the monitoring of IT services - applications and web servers.
APM (Application Performance Management), Log Monitoring, Dashboards, and MTTI are more than just terms for you, ideally you know the tools like Icinga, AppDynamics and New Relic or similar
Create monitoring checks for the applications using monitoring tools (like Icinga, AppDynamics and New Relic)
Develop and modify custom monitoring checks using scripts (shell, powershell, Python, NodeJS/Javascript)
Manage the monitoring tool installation on the servers and regular housekeeping, patching, monitoring, and trouble shooting.
Add and configure roles, users and groups for the monitoring tools.
Provide On-call support for critical incidents.
Create & maintain documentation of the environment, monitoring policies and procedures.
Technical escalation support, collaboration with onsite/offshore team and customer coordinators, Stakeholders Management, Technical documentation, and Training delivery.
Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s
Demonstrated ability to handle deliverables meet deadlines and adapt to changing priorities
Define and implement monitoring best practices
Ensure Customer Satisfaction in the services delivered
Identify areas of process and efficiency improvement within monitoring ; recommend prioritized enhancements and close implementation
Ensure the required reports (MSR) are accurate and delivered on time
Support in technical proposals preparation for new and existing services.KeywordsICINGA, AppDynamics, New Relic, Data Dog, Prometheus, Splunk & ELK, Scripting, IT Infrastructure Automation, Cloud Infrastructure, Kubernetes, DockerQualifications
Expertise in
Linux / Windows server administration
Containerization technologies (Docker, Kubernetes )
Scripting – PowerShell / Shell / Ansible / Python / Perl / Bash/ Javascript
Cloud – Azure / AWS and Google Cloud (preferably certified)
Application Monitoring by Configuring Infra Monitoring Tools (ICINGA, AppDynamics, NewRelic, DataDog, Splunk & ELK)
Knowledgeable in
Applications Deployments
Basic Oracle Database Administration (SQL Server / MySQL / Mongo DB )
Infrastructure automation and DevOps pipeline tools (GIT, Jenkins, Ansible, terraform)
Network infrastructure, Firewall, Load balancing setup, and Security implementation
Excellent communication and interpersonal skills
Knowledgeable in ITIL Service Management Framework (Incident, Change, Problem management)

Qualifications

B.E/B.Tech/M.Tech/BCA/BSc-CS/MCA

Additional Information

6-8 years of experiance