Network Operations Engineer

Job Description SummaryThe Network Operations Engineer will be responsible for leading all the operational services and projects related to network & telecommunications (includes LAN, WAN, Network Security & Voice).
You would be also responsible in maintaining resilient and reliable network environment.Job Description

This position is integral to the GE Aerospace - Digital Engineering Solutions team supporting Network Operations excellence, technology standards and process simplification and robustness at the John F Welch Technology Center.

• Responsible for managing & supporting LAN/WAN & Telephony infrastructure at site

• Coordinate efforts for Hardware evaluation, procurement, installation, and Maintenance of network infrastructure.

• Standardize and document support processes to gain efficiencies and allow for a global support model where applicable.

• Aware of and comply with the change management processes

• Drives IT scheduled outages for site by working with cross business teams.

• Responsible for creating & driving RCA for all the Network incidents resulting in unscheduled outages.

• Support Process Governance teams in driving incident reduction methodologies & service improvement programs

• Works with key stakeholders, process governance & management to define and implement customer centric service level agreements to track and improve network infrastructure operational excellence.

• Partner & drive shared service programs for better infrastructure operations support for the site.

• Assesses and improves the overall technical knowledge base and continuity service planning for the network infrastructure.

• Responsible for network systems design, implementation, and ongoing management at JFWTC, focusing on security, availability, performance, redundancy, and adherence to GE Aerospace Global standards

• Work closely with global network team for enhancing network operation effectiveness, technical escalations, and service improvement.

• Maintain the highest levels of Network availability, capacity and performance and report out metrics.

• Establish and maintain robust network documentation.

• Engage with appropriate business partners/customers for all network initiatives.

• Work with Security teams to ensure the secure design and operations of the JFWTC Network.

Required Qualifications:

• Bachelor's Degree in information technology, or related discipline or equivalent related IT experience

• Overall 8+ years of IT experience with 5+ Years in managing network and telecommunication operations

• Need to have strong technical knowledge on Cisco LAN, Wireless, WAN and Network Security devices like Firewalls & Cisco CUCM for Voice

• Demonstrated experience with Cisco technologies and hardware like Catalyst switches, Routers and ASA series firewalls

• Excellent communications and interpersonal skills

• Palo Alto Firewall implementation, configuration & administration

• Cisco ACI network implementation & administration

• Must be willing to work out of an office located in Bangalore.

Desirable Qualification

• Humble: respectful, receptive, agile, eager to learn

• Transparent: shares critical information, speaks with candor, contributes constructively

• Focused: quick learner, strategically prioritizes work, committed 

• Leadership ability: strong communicator, decision-maker, collaborative

At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.

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