MassMutual India
New Business Underwriting Job Description - Senior Analyst Operations
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Roles and Responsibilities:
- Executes transactions as per prescribed guidelines and timelines and follows all predefined procedures with the objective to meet SLA target and to ensure that the performance parameters are met and exceeded within the guidelines, policies, and norms of company
- Resolves individual cases that need re-work In Order to ensure high C-Sat scores from the end user
Comes up with new ideas to improve in own work area. Identifies personal learning goals, leverages formal as well as informal learning mechanisms and prioritizes learning.
- Sets challenging goals for own self, demonstrates a sense of urgency to deliver on these goals in a timely and efficient manner. Has attention for details and focuses on delivering first time right out puts in a timely manner
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