Offboarding Specialist - HR OPS Analyst

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At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

HR Operations Discipline

Drive the execution and continuous improvement of centralized processes and HR transactional support. Develop and document standard processes, manage key HR systems, and implement solutions to advance the efficiency and effectiveness of HR service delivery in line with current regulations, business controls and established service level agreements. Perform data analysis, collaborate with HR to ensure accurate and timely execution for HR processes, identify areas of opportunity, and troubleshoot issues. Partner with external vendors as needed to ensure effective employee and business support.

The Offboarding Analyst position in People Services is a part of the Employee Relations (ER) Operations Offboarding Team in a Shared Services environment. The Offboarding position supports all Business Units in the US (excluding Puerto Rico) and provides direct and indirect support to employees, managers, HR professionals, and HR Employment Counsel.  In addition, the Offboarding Analyst provides compliance support to RTX policies and local, state and federal law, analyses customer needs, supports day-to-day activities and operational efficiency, to meet or exceed defined goals and objectives.

Experience/Qualifications

Previous experience in an HR Shared Services Center or a similar customer-facing type of environment

Ability to work with highly sensitive and confidential material

Strong customer service skills

Strong ServiceNow Case Management Experience

Advanced skill with MS Excel

Critical thinking beyond standard work

Experience with Workday

Preferred Experience/Qualifications:

Experience with ADP Enterprise version 5

Ability to partner and interact with managers, HR Partners and employees

Strong attention to detail

Excellent communication skills (written and oral) with all levels of the organization

Proficient knowledge of MS Office applications

Education and Certifications:

BA/BS degree in Human Resources, Business Administration, Finance or related business field required with 4-7 years’ experience.

Work Shift:

Candidate is required to work for Eastern time zone (US).

Typical Roles/Area of Focus:

Incumbent’s responsibilities will generally focus on one or more of the following:

Reduction in Force (RIF) Guidance/Support

Voluntary termination Guidance/Support

Offboarding Guidance/Support

Responsibilities:

Severance Programs - termination with severance payout

Guidance and support to HRP community on separation packages

Analyse Decisional Unit output for accuracy

Create and manage the manual spreadsheet to support the severance payout process

Research and resolve inquiries regarding the payout process to ensure complete, accurate and timely payout

Activate outplacement service based on customized levels and partner with external outplacement services vendor

Analyze union code pension information and service years

Customize the ADEA (also known as OWBPA) required attachments per Federal law monthly

Create the Special Tax for applicable states and partner with CoE to stay current on state requirements

Create an individual severance packet once all research has been finalized and manage updates as applicable

Provide guidance to HRP regarding documentation clarification

Provide guidance and decision-making input to HRP for special circumstances on various RIF’s

Manage and troubleshoot employee severance questions across the Value Stream on behalf of the customer experience

Audit and send out severance packet to HRP including analysing changes

Process Signed severance agreements and ensure compliance

Offboarding - Voluntary Terminations in Workday without severance payout

Manage the end-to-end Offboarding process including troubleshooting Bot technical issues

Manage and troubleshoot employee termination questions across the Value Stream on behalf of the customer experience

The incumbent is responsible for complying with RTX “Code of Ethics,” the “Policy Statement on Business Ethics and Conduct in Contracting with the U.S. Government,” and related policies. In executing his/her responsibilities, incumbent shall take all steps necessary to foster open communications and to support RTX compliance, business practices, DIALOG, and Ombudsman programs.

This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company’s discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company or the terms of any collective bargaining agreement. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Requires theoretical to advanced knowledge of work area typically obtained through University Degree combined with experience. Practical knowledge of RTX projects, programs
or systems with the ability to make enhancements and leverage in daily work.

Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience.

Engineering/Other Technical Positions:Typically requires a degree in Science, Technology, Engineering or Mathematics(STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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