Office & People Specialist

About EarnIn

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. Since our founding, our app has been downloaded over 13M times and we have provided access to over $15 billion in earnings.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world class talent onboard to help shape the next chapter of our growth journey.

Position Summary: 

As an Office & People Specialist at EarnIn, you will play a pivotal role in shaping and nurturing our company culture while ensuring that our people practices align with our mission and values serving as the local point of contact for the People Partner team in our growing Bangalore location. This role is perfect for someone who is passionate about people, has a strong understanding of HR best practices, loves creating a culture where people know they belong, and thrives in a dynamic, mission-driven environment.

This position will be based in Bangalore, India. Our salary ranges are determined by role, level and location. 

What You'll Do: 

This role will function half as Office Manager and half as People Practices. The need is acute due to rapidly growing headcount in the India site, the need to improve productivity, and collaborate effectively across geographies (TMOM theme).

People Practices Responsibilities:

• Provide Day1 Local Onboarding for India employees
• Overview of local office, access card
• Set up schedule for onboarding
• Coordinate Visitor Visa Process for broader EarnIn activities
• Assist with local benefits set up, and other duties as needed
• Deeper understanding of local customs, programs, and policies across APAC
• Provide answers to employees on EarnIn programs and procedures for BLR and BKK
• Local support for global EarnIn People programs
• Coordinate with broader People Partner teams
• Provide support to local TA efforts as needed - on site candidate and hiring manager assistance
• Amplify local culture as well as broader EarnIn culture and values 
• Provide a local confidential voice for employees in APAC as rest of People Practices team is currently based in the US
• Handle employee relations issues
• Help maintain a high bar and drive performance management
• Ensure all employees have needed tools and training to ramp up effectively
• Coordinate with L&D efforts and training needs
• Assist w/ incorporation (when and as needed)

Office Manager Role & Responsibilities:

• Manage office site and coordinate with vendor (Hanto) for provisioning, maintenance and procurement of items needed for the site
• Track site expenses and procurement with vendor
• Coordinate with the other EAs and leads across sites as well as FP&A and administrative team in Palo Alto for budgeting, best practices
• Raise monthly expenses for lunch, supplies, equipment 
• Vendor Management
• For office site (managed office)
• Procurement of supplies / swag, manage lunch vendor
• New Hires
• Onboard new employees
• First day onboarding, access cards
• Set up welcome activities
• POC for existing employees in BLR
• International integration for various workstreams that include: people programs, benefits, people compliance, and rhythm of business
• Commute, site location needs
• IT, reimbursement related queries 
• Leave and time off questions 
• Coordinate employee records changes with US team
• Facilitate employee team building activities 
• Planning activities, lunch / offsites
• Track headcounts, coordinate bookings, budget 
• Work closely with the India site lead for smooth operations of the site
• Maintain the #whatsup-blr and #bangalore-ops slack channels 
• Plan and host internal as well as external events 
• India All Hands
• WIT events
• Local recruitment events
• Help the visitors from other sites
• Travel, stay, and help plan their schedules / meetings

What We’re Looking For:

• You’ve done this before. You have at least 3+ years of experience in an HR Generalist, HR Manager, People Program Manager or similar role, preferably in a fast-paced, high-growth environment. 
• Bachelor's degree or equivalent in Human Resources, Business Administration or related field. HR certification (e.g., PHR, SHRM-CP) is a plus.
• Strong problem solving, reporting, and analytical skills. High proficiency in Google Applications, including Google Sheets, Docs, Slides, and GMail. Proficiency in at least one HRIS system. Experience in HiBob is a plus.
• Strong knowledge of HR best practices, employment law, and compliance, including knowledge of APAC HR laws and regulations (India and Thailand)
• Excellent written and verbal communication skills in English, high EQ and interpersonal skills with a strong ability to build relationships and deliver feedback effectively
• Ability to handle sensitive information with confidentiality and integrity.
• Passionate about EarnIn’s mission and committed to creating a positive impact through your work. You are proactive, adaptable, and thrive in a collaborative environment.
• Demonstrated alignment with EarnIn’s values of customer first, collaboration, and creating impact 
• You are results-oriented, in and have organizational time-management skills.
• You use your sense of humor to see the joy in situations. You stay calm and focused under stress, and have a learning mindset.

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience, but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. 

EarnIn does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.