Join Us!
Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey -- relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Don't meet every single requirement? Here at Inspira Financial, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company!
Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners -- helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com .
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.
Job Summary & Responsibilities
Position Summary:
This role is responsible for a diverse range of operational project management work, support efforts, and process improvement initiatives. The Project Manager is responsible for determining project & support scopes, schedules, , and effective and timely communications with various stakeholders. The ideal candidate will have an understanding of project management methodologies, a strong attention to detail, excellent organization and communications (written/verbal) skills, thrive in a fast-paced, dynamic environment and possess a continuous improvement mind set. Projects the incumbent will manage will range in complexity and will typically impact one or more of the flowing: process, system, product and/or function.
Duties & Responsibilities:
- Issue Resolution Management
- Issues Log Management; Call Lead/Facilitator
- Help Desk Ticket Escalation and Priority Management
- Urgent Business Alerts Communications
- Open Enrollment Support, Governance and Communications
- Core Operations Communications
- System Development Release Governance & Oversight
- Performance Guarantee Governance & Oversight
- Define project objectives, scope, roles, and responsibilities
- Research, evaluate, design, and propose solutions for process improvements to meet business needs in accordance with best practices and continuous improvement goals
- Identify process, system, product or function gaps and recommends optimization opportunities to enhance the strategic direction of the project
- Create long- and short-term plans, including setting targets for milestones and adhering to deadlines
- Determine, prepare and maintain a detailed project plan with key milestones, workstreams and activities as needed
- Prepare and deliver project updates to key stakeholders including leadership
- Lead project calls with SMEs/Stakeholders/Leadership as needed
- Develop meeting agendas and assign pre-work as needed
- Partner with SMEs and key stakeholders to create training/job aides for key processes
- Make effective decisions when presented with multiple options for how to progress with the project, support effort or process improvement initiative
- Serve as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
- Communicate with executives to keep the project aligned with their goals
- Perform quality control on the project throughout development to maintain the standards expected
- Build communication plan (project/process summary) to ensure all business areas have awareness of the project or support effort, its purpose, duration, and action needed by anyone outside of the initial project/teams
- Measure project performance to identify areas for improvement
#LI-Remote
Preferred Qualifications
Education & Experience:
- 3-5 years of experience
- Bachelor's Degree in Project Management
Skills & Abilities:
- Ability to successfully manage multiple projects at the same time
- Proven written and verbal communication skills including the ability to effectively communicate with all levels of management
- Ability to motivate and inspire others
- Proven business decision making skills
- Ability to drive for results and delegate work
- Ability to work efficiently and effectively in a fast-paced environment
- Excellent analytical skills with a proactive nature
- Strong organization skills with a drive to meet deadlines
- An affinity for accuracy and efficiency
- Proficiency in Microsoft Excel, Word (including mail merge) and Outlook
- An aptitude for prioritization and multi-tasking
- Strong collaboration skills
- A drive to learn and apply new concepts quickly
Compensation & Benefits
$87,100 - $107,100 per year
