As Operations Manager, you'll oversee process execution, manage cloud operations projects, improve processes, and ensure delivery outcomes while collaborating with teams.
We’re a growing team, and as we scale, so does our need to focus on expanding our engineering team. You’ll be joining a people-focused company, and as a Manager Operations, you will oversee process execution and project management of our Cloud Operations teams running our SaaS platforms and applications. You will be pivotal in ensuring outstanding delivery outcomes and strategic migrations. You will work closely with cross-functional teams to implement and improve processes.
THE OPPORTUNITY
- Create and implement operational processes and measurements
- Lead and manage strategic improvement projects such as upgrades and cloud migrations, including defining scope, objectives, timelines, budgets, and resource allocation
- Drive program governance, ensuring adherence to defined standards and operating procedures.
- Apply lessons learned and best practices to continuously improve project and program delivery.
- Identify, assess, communicate, and mitigate potential risks
- Assist in the development and management of program budgets, monitoring expenditures for efficiency and value
- Support audit and compliance activities
- Identify and drive resolution of dependencies across projects
- Perform other duties as assigned to support broader strategic goals.
- Role may require weekend support (Saturday or Sunday) based on operational needs. You will receive two weekly offs; however, the off days may fall on weekdays instead of the standard Saturday/Sunday schedule (for example, Tuesday and Thursday).
THE SKILL SET
- Prefer a Bachelor’s or Master’s degree or equivalent in computer science, engineering, business, Management Information Systems or related field
- 3+ years of experience in program management related to SaaS and overall 8 years of experience
- Deep understanding of public cloud computing concepts, technologies, and best practices.
- Strong working knowledge of Software Development Lifecycle and software quality attributes
- Experience supporting audit, compliance, or governance programs.
- Exposure to cloud migration or infrastructure modernization projects.
- Excellent verbal and written communication skills
- Proven ability to manage multiple priorities and foster collaboration across departments.
- Knowledge of Project Management Software Tools such as Jira
- Travel requirement up to 10%
- Ability to manage multiple initiatives simultaneously
- Desirable certifications include CSM / PSM / PMP or PRINCE2
- Flexibility to work in rotational shifts across different time zones to effectively support global stakeholders and business-critical operations.
THE BENEFITS
- Professional growth and Development opportunities.
- Working within a team of friendly, skilled people where help is always within reach
- Flexible working hours
- 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday
- High-end laptop (Dell or Mac)
- Competitive pay and bonus
- 18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year.
- 16 hours of paid volunteer time off per year
- Wedding gift and newborn gift allowance for employees.
- 26 weeks of paid maternity leave and one week of paid paternity leave.
- 12 wellness leaves for women employees
- Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents.
- Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered.
- Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered.
- Provident fund contributions
THE VENDAVO STORY
Vendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people.
OUR SAAS PRODUCTS
Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here.
OUR FUNDING
We are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space.
OUR CULTURE & YOU
We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners.
Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments.
EMEA and California residents applying for positions at Vendavo can see our privacy policy here.
OUR TEAM IS GROWING. YOU WILL TOO.
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