Provides Oracle EBS and GEP SMART system administration and production support for Source-to-Pay and Procure-to-Pay applications. Configures responsibilities, menus, security rules, profile values, and other setups across testing and production environments. Executes releases, production fixes, data loads, SQL requests, and checkout support while maintaining control documentation and compliance. Coordinates with functional, development, DBA, and program teams, supports UAT and migrations, prepares metrics, performs risk assessments, and improves administration processes.
The candidate will execute a wide range of production support activities within Citi’s Third-party Source to Pay technology / Supply Chain functions, both quantitative and qualitative in nature to support Citi’s Procure to Pay application landscape.
- Support the Program Managers, Business Analysts and Development Teams by answering questions and resolving/escalating issues related to the project technological process.
- Implement Oracle eBusiness suite ERP system administration change requests related to Responsibilities, Request Group, Menus, Security Rules, Profile Values, setups changes.
- Working knowledge on GEP SMART Source to Contract systems administration efforts, personas creation, setups and maintenance
- Should be able to execute all major and minor releases as well as production fixes per requirements of the control document based on AIM methodology (TC200: Responsibilities, TC300: Security Rules, TC400: XML Configurations) in all testing and production environments
- Ability to demonstrate strong adherence to Standard operating procedure frameworks.
- Review and submit the final version of the control documents for production setups and obtain Global Functional Lead approval for Production Setups
- Interact with Global Functional, Development, and DBA teams on all System Admin configurations and troubleshooting
- Perform System Administration setups in testing and production environments.
- Create and execute DataLoader templates for system setups in testing and production environments.
- Provide Production Checkout Support for Oracle Procure-to-Pay (P2P) major and minor releases within the P2P rollout project plan including weekends and evenings if required
- New application on boarding activities for any implementation programs
- Collect and prepare Metrics , present to relevant stakeholders
- Work with cross functional and technical team to identify and implement additional System Admin process eligible for streamlining and improvement.
- Address all ad-hoc System Admin requests (including writing SQL script to obtain results)
- Attend release and production support meetings with cross functional teams
- Ensures compliance with Citigroup Risk and Control Standards.
- Perform quarterly Risk and Control Self Assessments (RCSA)
- Should have good understanding of ITIL Support process, Oracle financial applications
- Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support
Job Skills/Qualifications:
- 4 to 6 years’ experience in relevant field
- Strong knowledge on Oracle ERP Procure to Pay suite of modules, version R12.1.3 or higher
- Good knowledge on SQL/PL SQL queries
- Understanding of Oracle data models and integration with other modules
- Hands on experience in Oracle debugging techniques, excellent problem solving skills
- Preferred experience interacting with multiple clients/users in an IT analyst role requiring strong organizational skills and business judgment.
- Good knowledge on Oracle eBusiness Suite framework understanding required, preferably Financials or Procurement related
- Strong customer service and follow up skills
- Dataloader knowledge required, Strong SQL knowledge required
- Oracle System Administrator skills
- Must have good verbal and written communication skills
- Familiarity with Security Administration features of Oracle and understanding of segregation of duties
- Unix basic knowledge
- Able to work on weekends and evenings when required
- Excellent Team player abilities
- Attention to detail to ensure precision of data and overall quality of outputs.
- Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.).
- Ability to embrace and master new technologies and changing processes.
- Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere.
- Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills.
- Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management.
- Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment
Education:
- Bachelor's degree/University degree or equivalent experience
------------------------------------------------------
Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Similar Jobs
Financial Services
Provides Oracle E-Business Suite and GEP SMART system administration for procure-to-pay and source-to-pay applications. Responsibilities include configuring security, responsibilities, menus, profiles, releases, production fixes, DataLoader templates, SQL scripts, testing, troubleshooting, control documentation, metrics, risk assessments, and production support. The role coordinates with functional, development, DBA, program, and business teams while ensuring ITIL, control, and compliance standards are followed.
Top Skills:
Aim MethodologyDataloaderGep SmartItilMS OfficeOracle E-Business SuitePl/SqlSQLUnixVisio
Events • Food • Travel • Hospitality • Hotels & Resorts
Manages daily hotel front office and guest services operations, including check-in, check-out, room inventory, VIP arrivals, guest issue resolution, service standards, and revenue initiatives. Supervises, coaches, and trains front desk staff while monitoring performance and guest satisfaction. Requires hospitality management experience, strong leadership and communication skills, PMS proficiency, problem-solving ability, English proficiency, and flexible availability.
Top Skills:
Hotel Property Management Systems (Pms)
Events • Food • Travel • Hospitality • Hotels & Resorts
Create and manage visual materials for hotel print and digital channels, including social media, websites, signage, and promotions. Develop creative concepts, maintain corporate brand consistency, collaborate with marketing and events teams, manage projects and quality, and apply current design trends. The role requires at least three years of graphic design experience and proficiency with Adobe Creative Suite and Microsoft Office.
Top Skills:
Adobe IllustratorAdobe IndesignAdobe PhotoshopMac PlatformMS Office
What you need to know about the Bengaluru Tech Scene
Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
