Job Title:
Order to Cash Operations Analyst
About Trellix:
Trellix is the cybersecurity company transforming security operations with artificial intelligence (AI), analytics, and automation to create a resilient digital world. Our market-leading AI-powered XDR Platform learns and adapts to disrupt active threats and empower CISOs with living security. The platform’s open architecture and broadest set of native security controls across endpoint, email, network, cloud, and data security integrates with over 500 third-party tools to create multi-vector, multi-vendor event correlation and context to speed up investigations. The Trellix Advanced Research Center provides an additional layer of protection by continuously informing the platform on the latest threat actor TTPs (techniques, tactics, and procedures) and recommendations from millions of global sensors. Trellix and an extensive partner ecosystem accelerate technology innovation and empower over 40,000 business and government customers to build confidence in the protection and resilience of their operations. Learn more at Trellix.com.
Role Overview:
Responsible for the ongoing maintenance of Trellix customer database information
Company Overview:
Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers. More at https://trellix.com.
About the role:
- Data Steward for WW Assets, Entitlements, and WW Customer Master
- Review and analyze (Root Cause) data and provide input to the order operations teams to ensure accurate booking of orders for all Geos.
- Data cleansing to ensure accurate records of Trellix Customers, Assets & Entitlements.
- Maintain productivity and quality as per set standards.
- Interact with WW Customer Database, Order Operations, Revenue, IT and Sales Support teams to identify areas of process improvements.
- Work on issues, analyze the data and provide an update to management with suggestions.
- Should be focused towards delivering projects on time.
- Maintain up-to-date knowledge of Trellix products and processes
- Participate in projects and resolve process inefficiencies
About you:
- Freshers, Graduation in any discipline, preferably commerce/business administration.
- Good communication skills: Fluency in English is a must
- Advanced computer skills (Microsoft Office Products etc.).
- Strong work ethic & organizational skills
- Analytical and problem solving abilities
- Prioritization, attention to detail and task management skills
Company Benefits and Perks:
We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
- Retirement Plans
- Medical, Dental and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement
We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
What We Do
Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers.
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