The Partnership Manager will develop and manage relationships with channel partners in the MENA region, leading go-to-market strategies to drive business growth.
Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.
Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.
The Partnership Director will drive Insider One’s growth through supporting formation and management of mutually beneficial commercial relationships with Insider One’s Channel Partners (both Solution Partners and Technology Partners) in the MENA region including Middle East, Africa & India.
You will work cross-functionally across marketing, sales, onboarding and customer success teams, to help in the execution of go-to-market (GTM) partnership strategies and programs to drive selection, onboarding and enablement, and driving business through and with channel partners (System Integrators, Digital Agencies, Full Service Consultancies & Managed Service Providers) in your region. You will also drive GTM activities with our high priority Technology Partners (ISVs - Independent Software Vendors) in the region. This role requires a thorough understanding of Insider One’s product capabilities, sales processes and partner ecosystem to ensure our GTM engine is primed and enabled to collaborate with strategic partners and drive mutual growth.
Responsibilities are categorized into three broad categories. Selection, Onboarding and Transacting with the Solution Partners in addition to planning & execution of GTM activities with Technology Partners.
The ideal candidate enjoys new challenges that test their organizational, interpersonal, and leadership skills. They flourish in a team environment and work enthusiastically with colleagues outside the immediate team to achieve organizational goals.
What You Will Do
- Build a Solution Partner ecosystem (System Integrators, Digital Agencies, Full Service Consultancies, Managed Service Providers, and Independent Software Vendors) aligned with your region’s ideal customer profile and target accounts
- Develop commercial relationships with your partners in the region
- Collaborate with the partners to build a joint value proposition for each partner
- Ensure Insider One sales and customer success teams in the region are enabled on the partner’s offering and the joint value proposition
- Collaborate with the partner to ensure the partner’s sales and customer success teams develop a deep understanding of Insider One’s offering and the joint value proposition
- Develop and manage business plans to drive business through and with your partners
- Collaborate with regional sales team members to support new acquisitions and expansion deals with the help of partners in the region
- Generate leads and manage your pipeline generated through and with your partners
- Collaborate with internal teams to grow channels for Insider One: Sales, Marketing, Onboarding, and Customer Success teams
- Leverage your partners to continually enhance Insider One’s brand recognition
- Collaborate with the regional field marketing team to engage your partners in driving co-marketing activities both at Insider One-organized events and Insider One-sponsored trade shows
- Work with Insider One global offices to continually improve their partnership practice, grow their portfolio of partners, create go-to-market plans, drive expansion opportunities, and manage and grow the partnership
What You Will Need
- BS/BA degree required
- 5+ years of experience in partner sales and business development
- Previous leadership experience working for a SaaS company and managing relationships with digital agencies, consultancies, system integrators, and independent software vendors
- High level of business acumen
- High analytical skills and ability to quickly understand complex issues and develop/apply simplifying frameworks to facilitate broader organizational understanding, decision-making, and action
- Deep understanding of Solution Selling and the value brought in by the Partners to help Insider One’s business growth
- Output-oriented with a very strong ability to personally create high-quality, customer-facing content including presentations and datasheets
- Excellent project management skills; able to effectively manage multiple ongoing projects to meet deadlines
- Demonstrated success managing executive relationships with partners (System Integrators, Digital Agencies, Full Service Consultancies, Managed Service Providers, and Independent Software Vendors)
- Ability to set clear targets with the partners and develop plans and objectives to achieve those targets
- Demonstrated ability to work cross-functionally with both large and smaller channel partners
- Experience with B2B SaaS (Software as a Service) business model
- Experience in the marketing technology space preferred but not required
What We Offer
- Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
- Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
- Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
- Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
- Help build the team you want to work with and enjoy rewarding referral bonuses.
- Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
- From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
If this sounds like who you are and where you aspire to be, we are excited to meet you.
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Please follow Insider One on LinkedIn, Instagram, Youtube, and Medium!
Top Skills
B2B Saas
Customer Experience
Marketing Technology
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