Payment Lifecycle Specialist/Operations Analyst

Job Description
The primary responsibility will be to monitor, control, and schedule the processing of customer origination files and ACH (Automated Clearing House) receive files from Federal Reserve Bank of NY and Electronic Payments Network for Electronic Funds Transfer Services. Provide all internal and external destination endpoints with the appropriate settlement. Incorporate settlement and general ledger activity into the EFTS (Electronic Funds Transfer System) proof to ensure an in proof condition on daily basis
Job Responsibilities:

• Monitor production queues to ensure all customer origination files are scheduled and processed as it relates to the EFTS job stream.
• Prepare the appropriate general ledger entries for settlement to incorporate in the final daily EFTS sub-proof.
• Ensure all appropriate EFTS endpoint destination files meet all internal and external deadlines.
• Ensure accuracy of preparation, submission, and verification of all destination files.
• Ensure the appropriate file settlement between EFTS, internal (DDA, etc), and external agencies Federal Reserve Bank and EPN (Electronic Payments Network).
• Monitor the receipt, control, processing and accounting of all receive and origination files to/from Federal Reserve Bank and EPN to ensure all internal and external departmental, and NACHA (National Automated Clearing House Association) deadlines are met.
• Perform the daily EFTS Day/Evening/Returns/Returns Miscellaneous proof function to ensure an in proof condition and no financial impact to other areas or customers.
• Review and reconcile the daily out of balance customer input files and provides the appropriate settlement.
• Assist in the receipt, investigation, and resolution of Trouble Reports they as it relates to production problems, problem files, and customer request.
• Deal effectively with staff and management to accomplish business needs and objectives.
• Escalate any exceptions, unwarranted activities, spike in volume, etc immediately to management
• Ensure that all relevant deadlines and stipulated controls are met.
• Provide MIS reports with accuracy and completeness of data.
• Assist in the training/education of other members in job functions/procedures relating to the unit.
• Comply with the Standard Operation Procedures, abide by the Code of Conduct and ensure strict adherence to the Company's policies.
• Process any required back-up tasks relating to production, identifying ways to improve current work practices.
• To work with minimum supervision and act on own initiative to identify tasks to be undertaken.
• To participate in the rotation of functions within the group ensuring no degradation to work flows
• Will be supporting the US Payments during the US Cut off hours, hence will be working in a complete US shift.

Required Qualifications, Skills and Capabilities:

• Graduate with Minimum 2 years of experience in Banks/ Financial Institutions.
• Graduates with good academic record.
• Experience and a working knowledge of various aspects of International Payment Processing Operations.
• Experience in a back office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank would be beneficial.
• Knowledge of ACH & international payment conventions & practices is preferable.
• Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
• Excellent written & oral communication skills in English.
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
• Strong PC and analytical skills.
• Knowledge of MS Access, Excel, PowerPoint, and Word

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.