Payment Operations Associate, Pay-ins

Company Description
Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries.
Today, we've digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we're just getting started!
With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.
Job Description
The Opportunity
We, at Flywire, are seeking a Payment Operations Associate, Pay-ins o help us handle and process our growing volume of cross-border payments in India. You will help process payments globally through partner accounts Flywire have around the world.

• Manage the day to day foreign exchange/trade finance transactions processing
• Work on forex remittance processes and the compliances that come with outward remittances.
• Identify process inefficiencies and suggest ways to improve processes.
• Be the contact point for our payment partners in India.
• Bring qualitative and quantitative feedback to team to inform decision-making
• Confidently working across internal teams - Contact point for agent team and supporting the customer service team
• Willing to support the Singapore day time shifts.

Qualifications
Here's What We're Looking For:

• 2-3 years of experience in Foreign Exchange transactions, cross border remittance and SWIFT processes preferably in a Bank or in an AD-II firm.
• Fluency in English; other Indian languages are a plus
• The ability to build processes, identifying inefficiencies and potential risks
• Excellent analytical and problem solving skills
• Excellent written and verbal communication skills
• Working knowledge of Excel and other online tools (Google Apps, Jira, etc.)
• Experience with data analysis tools like Looker will be helpful in this role

Additional Information
What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!)

Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions.
Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire.